Transport Systems Lead - Visitor Services & Analytics

Blue Mountains City Council; Katoomba; On-site; AUD 97,000 - 119,000; Full time

Benefits offered by this job

12% superannuation

Performance-based increases

Annual award increases

Job summary

Blue Mountains City Council in Katoomba, NSW, is seeking a Transport Systems Program Leader to direct the development and management of visitor transport systems, including ePermit, Bus Management, and parking technologies. You will lead a team to ensure policies and systems run smoothly, while driving procurement, partnerships, and evolving services.

Essential requirements include experience with IT/government environments, high digital literacy, and strong customer-service skills.

Qualifications

• Proven experience leading complex, customer-facing systems.
• Strong analytical and communication skills.
• Ability to manage stakeholders and system improvements.

Responsibilities

• Lead development and management of visitor transport systems.
• Oversee operations, procurement, and commercial relationships for transport systems.
• Collate and analyse transport data to inform planning and parking developments.

Job description

Blue Mountains City Council in Katoomba, NSW, is seeking a Transport Systems Program Leader to direct the development and management of visitor transport systems, including ePermit, Bus Management, and parking technologies. You will lead a team to ensure policies and systems run smoothly, while driving procurement, partnerships, and evolving services.

Essential requirements include experience with IT/government environments, high digital literacy, and strong customer-service skills.