Parking Systems & Transport Coordinator

Blue Mountains City Council; Katoomba; On-site; AUD 66,000 - 80,000; Full time

Job summary

Blue Mountains City Council in Katoomba, NSW, is seeking a Transport Systems Officer to support the Visitor Pay Parking Scheme. You will process permit applications, respond to phone enquiries, manage service requests and Content Manager workflows, and assist customers at the Katoomba Headquarters.

The role requires strong customer service and administrative skills, attention to detail, and the ability to handle competing priorities in a busy environment.

Qualifications

• Strong customer service and administrative skills.
• Ability to manage competing priorities in a busy environment.
• Experience with permit or booking systems is desirable.
• Local government experience is desirable.

Responsibilities

• Support day-to-day operations of the Visitor Pay Parking Scheme.
• Process permit applications and respond to phone enquiries.
• Manage Customer Service Requests and Content Manager workflows.
• Assist customers at the Katoomba Headquarters.

Skills

Customer service

Administrative skills

Communication

Job description

Blue Mountains City Council in Katoomba, NSW, is seeking a Transport Systems Officer to support the Visitor Pay Parking Scheme. You will process permit applications, respond to phone enquiries, manage service requests and Content Manager workflows, and assist customers at the Katoomba Headquarters.

The role requires strong customer service and administrative skills, attention to detail, and the ability to handle competing priorities in a busy environment.