Transport Manager

Alsco Uniforms; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Education assistance

Paid parental leave

Employee product discounts

Private health insurance

Job summary

Alsco Uniforms in Sydney is seeking a Transport Manager to lead our Service Delivery operations. You will oversee driver rosters, fleet compliance, and stakeholder coordination to ensure safe, reliable, on-time service across our Australian operations.

You will drive continuous improvement through data analysis, route optimisation, and collaboration with internal teams and suppliers. A strong leadership background in logistics and a focus on safety and customer service are essential.

Qualifications

• Proven leadership and people management experience.
• Experience delivering results across logistics, customer service and fleet management.
• Ability to build strong cross-functional relationships.
• Experience managing service delivery and compliance in transport operations.

Responsibilities

• Lead the Service Delivery team at the Sydney branch.
• Manage driver rosters and overtime to optimize coverage and cost.
• Conduct weekly driver debriefs to review safety and performance.
• Own fleet operations and ensure compliance with standards.
• Maintain service platforms and telematics.
• Analyze route data to improve safety, service quality and efficiency.
• Collaborate with internal teams and suppliers to meet targets.
• Cultivate a positive branch culture focused on safety and support.

Skills

Leadership

Driver rosters

Data analysis

Cross-functional relationships

MS Office

Education

Tertiary qualifications in business management or equivalent experience

Tools

Fleet management systems

Telematics

Job description

Are you a logistics leader who puts the customer first and is passionate about safety, service excellence, and operational efficiency? Alsco is seeking a dynamic Transport Manager to join our Service Department leadership team. This is a pivotal role responsible for managing our service delivery operations, ensuring compliance, and driving continuous improvement across our fleet and transport services, so that every customer receives safe, reliable, on-time service, every time.

The Company:

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

Key Responsibilities

• Lead, coach, and support the Service Delivery team at our Sydney branch in Alexandria.
• Manage Driver rosters and overtime to ensure optimal coverage, cost control, and a healthy work-life balance for the team.
• Perform weekly driver debriefs to review safety, service performance, and feedback, and to drive continuous improvement.
• Own service vehicle fleet operations and ensure full compliance with Alsco & legislative standards.
• Manage and maintain Alsco’s service platforms, including Whip Around, ERB, Enable HR, City Fleet, and telematics.
• Analyse route data to enhance driver safety, service quality, and cost efficiency.
• Partner with internal teams and external suppliers to deliver on budget and performance targets.
• Champion a positive branch culture where every employee feels safe, supported, and valued.

What You’ll Be Measured On

• 100% compliance with service platforms and vehicle safety inspections.
• Consistent daily driver debriefs and weekly face-to-face check-ins.
• Delivery performance (DIFOT - Delivered in Full on Time) and route optimisation results.
• Successful execution of strategic plans and project outcomes.
• Fleet health, presentation, and preventative maintenance standards.
• Visible safety leadership and HACCP compliance.

What We’re Looking For

• Valid Driver’s Licence.
• Proven leadership and people management experience.
• Demonstrated ability to build strong cross-functional relationships.
• Intermediate MS Office and operational software skills.
• Proven experience delivering results across logistics, customer service, and fleet management.
• Strong analytical skills, with a track record of driving continuous improvement.
• Tertiary qualifications in business management or equivalent experience preferred, but not essential.

Why You’ll Love Working with Us:

• Competitive Salary & Benefits – A rewarding package that recognises the value you bring.
• Career Progression – Ongoing learning and professional development to help you grow.
• Collaborative Team Culture – Join a business that lives teamwork, innovation, and integrity.
• Sustainability Commitment – Make a real difference with a company dedicated to environmentally responsible practices.
• Privately Owned & People-Focused – Our profits are reinvested into our employees, customers, and community initiatives.

Celebrate Success

From “Employee of the Month” shoutouts to “Annual Awards” and “Years of Service” milestones, we make sure your efforts are seen and celebrated.

Employee Perks

Enjoy an education assistance program, paid parental leave, employee product discounts, and a private insurance scheme. We genuinely care about you, and we show it.