Transport Manager

Winning Appliances; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Exclusive staff discounts across all W

Career growth opportunities

Wellbeing support through EAP

Job summary

Winning Appliances is seeking a Transport Manager to lead end-to-end transport, delivery and installation operations across our Melbourne network. You will build a high-performing team, ensure WHS and CoR compliance, and manage budgets while driving safety and customer satisfaction.

Ideal candidates bring 5+ years in transport and leadership, strong problem-solving and communication skills, and experience with ERP/WMS/TMS systems.

Qualifications

• 5+ years transport and logistics experience.
• 5+ years leadership experience.
• Experience managing Chain of Responsibility compliance.
• Class C License (MR License preferred).
• Strong safety focus including safe manual handling knowledge.
• Excellent people leadership and communication skills.
• Experience managing budgets and reducing costs.
• Attention to detail and problem solving abilities.

Responsibilities

• Oversee end-to-end transport, delivery, and installation operations.
• Lead, mentor and build transport team including supervisors, coordinators, admins and drivers.
• Ensure WHS policies, CoR compliance and timely incident reporting (within 24 hours).
• Oversee fleet allocation, routing, and next-day delivery plans.
• Manage budgets, overtime, and contractor invoices to optimise costs.
• Coordinate with internal and external stakeholders and drive process improvements.
• Drive initiatives to improve safety, service levels and customer satisfaction.

Skills

Transport & logistics

Leadership

Budget management

Safety compliance

Problem solving

Communication

Team leadership

Multitasking

Education

Tertiary qualifications in Transport / Logistics

Tools

Google Suite

Microsoft Office

ERP/WMS/TMS systems

Job description

Winning Group isn't just a retail business as you might know us; we are a premium retailer and leading logistics company. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winnings, Appliances Online, Winning Services, Home Clearance and Andoo.

The Transport Manager oversees all aspects of daily transport operations, including delivery and installation of products at customers’ premises in a timely and professional manner.

Operating with a continual focus on the four key pillars – Safety, Service, Cost, and Team – the Transport Manager is responsible for strategic transport planning, team leadership, daily delivery and install operations, risk management, and strict compliance with WH&S policies, Chain of Responsibility, and safety regulations.

The Transport Manager aligns all activities with company values, striving for operational excellence, cost optimisation, and high customer satisfaction.

As a Transport Manager you'll:

• Oversee end-to-end transport, delivery, and installation operations, ensuring optimal fleet allocation, run completion, and compliance with company SOPs.
• Enforce strictly WH&S policies, Chain of Responsibility (CoR), Fatigue Management legislation, and Safe Working Practices (SWPs); ensure prompt reporting of all incidents, injuries, near misses, and hazards within 24 hours.
• Lead, mentor, and build an engaged transport team (supervisors, coordinators, allocators, admins, drivers); oversee training, licensing, inductions, performance management, and recruitment.
• Oversee allocation and routing teams in utilising AI routing tools, managing fleet capacities, linehaul dispatches, and next-day/regional delivery plans.
• Drive initiatives to enhance Net Promoter Score (NPS), minimize customer stock/property damage, resolve escalations, and maintain high service standards.
• Manage operational budgets, control daily overtime, reduce operating costs, approve contractor/driver invoices, and track fleet efficiencies.
• Supervise regular fleet and vehicle audits, maintenance schedules, tool care, consumable inventories, and ensure high standards of DC/vehicle housekeeping.
• Oversee scanning and loading accuracy, SRO return processes, administrative reporting, and ensure effective communication across internal and external stakeholders.
• Proactively challenge existing processes, support technology integrations, manage change, and assist with special projects such as DC relocations.

You’ll have:

• 5+ years transport and logistics experience
• 5+ years experience in a leadership role
• Experience managing Chain of Responsibility compliance
• Class C License (MR License Preferred)
• Strong safety focused including safe manual handling knowledge and experience
• Excellent people leadership skills, with a proven track record of improving safety, productivity, costs and culture.
• Experience managing budgets and reducing business costs
• Excellent written and verbal communication skills.
• Extensive problem solving ability
• Results and targets driven with a proactive, can do approach.
• High/Intermediate level computer literacy including Google Suite, Microsoft Office and the use of large ERP/WMS/TMS systems
• Tertiary qualifications in Transport | Logistics | Supply Chain preferred but not essential
• Experience working with appliances, furniture, or large bulky items preferred but not essential
• High attention to detail
• Good multitasking skills and experience
• Excellent team player

Why Winnings?

At Winnings, you'll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.

• Exclusive staff discounts across all Winning brands.
• Career growth opportunities with pathways into leadership.
• Wellbeing support through our EAP, including free GP visits and psychology appointments.

We're proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you.

We do not accept unsolicited resumes from recruitment agencies and will not be liable for any fees associated with unsolicited candidate referrals.