Retail Sales Assistant - Brisbane

Winning Appliances; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Winning Group is seeking a Product Expert to represent Australia’s leading design-driven appliance brands in our Brisbane showroom. You’ll deliver premium customer experiences through consultative selling, build relationships with homeowners, designers, and trade professionals, and help customers select products that suit their space and lifestyle.

You'll develop deep product knowledge, stay current with design and technology trends, support in-store events and VIP activations, and ensure every

Qualifications

• Premium retail, sales, or customer service experience.
• Interest in design, innovation, and home living sector.
• Strong communication and relationship-building abilities.
• Willingness to learn and advise on technical product features.
• High standards of professional presentation.

Responsibilities

• Represent premium appliance brands and deliver consultative, premium service.
• Build relationships with homeowners, interior designers, architects, and industry professionals.
• Achieve sales and margin targets while meeting KPIs for performance and satisfaction.
• Provide tailored advice by developing deep product knowledge and staying up-to-date with design and technology.
• Support events, live demonstrations, and VIP activations to create memorable in-store experiences.
• Maintain showroom standards and ensure premium offering details are reflected.
• Complete sales administration from quoting to coordinating with service, logistics, and supplier teams.

Skills

Premium retail experience

Sales and customer service

Design passion

Communication skills

Relationship building

Product knowledge

Professional presentation

Computer literacy

Weekend availability

Tools

Google Workspace

Job description

At Winning Group, we’re more than a retailer – we’re Australia’s leading experience company. Since 1906, we’ve been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.

What sets us apart? We create spaces where our people and customers feel inspired. With award-winning showrooms, exclusive product ranges, and a culture built on collaboration and innovation, Winnings is the destination for design-driven home living.

As a Product Expert, you’ll:

• Represent Australia’s leading, design-driven appliance brands that set the benchmark in style and innovation.
• Deliver exceptional customer experiences through consultative, premium service.
• Build meaningful relationships with homeowners, interior designers, architects, and industry professionals.
• Achieve sales and margin targets while delivering on KPIs that reflect both performance and customer satisfaction.
• Provide thoughtful, tailored advice by developing deep product knowledge and staying across the latest in design and technology.
• Support events, live demonstrations, and VIP activations that create memorable in-store experiences.
• Maintain showroom standards and ensure every detail reflects our premium offering.
• Complete sales administration with accuracy, from quoting through to liaising with service, logistics, and supplier teams.

You’ll have -

• Previous experience in premium retail, sales, or customer service.
• A passion for design, innovation, and the home living sector.
• Strong communication and relationship-building skills.
• Confidence in learning and advising on technical product features.
• High standards of professional presentation.
• Computer literacy, with Google Workspace experience highly regarded.
• Flexibility to work weekends in a vibrant showroom environment.

Why Winnings?

At Winnings, you’ll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.

Our employee benefits include:

• Exclusive staff discounts across all Winning brands.
• Career growth opportunities with pathways into leadership, trade, and showroom management.
• Health and wellbeing support through our EAP, with free GP visits, dietitian consults, annual health checks, and high-performance coaching.
• Vibrant culture with immersive product training, community events, and an amazing annual Christmas party.

We’re proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds.