Transport Allocator

Hy Tec; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Hy-Tec is seeking an experienced customer service or logistics professional to join our team in Silverwater, NSW. You will schedule bulk materials fleet, ensure supply matches demand, and liaise with suppliers, plants, and customers to maximise efficiency and service delivery.

This role requires strong prioritisation, problem-solving, and communication skills, with a focus on safety and compliance under HVNL.

Qualifications

• Experience in customer service or planning/scheduling.
• Ability to prioritise in a fast-changing environment.
• Strong communication and interpersonal skills.
• Understanding of supply chain or HVNL compliance is a plus.

Responsibilities

• Use software to allocate bulk materials.
• Liaise with internal and external customers.
• Ensure HVNL compliance and Chain of Responsibility (CoR) requirements.
• Maintain accurate allocation records and transport documentation.
• Support safety and procedural standards.

Skills

Customer service

Logistics coordination

Scheduling

Problem solving

Communication

Tools

Command

Job description

The Role

If you have a passion for customer service and logistics and a talent for problem solving and prioritising workload, then this is the opportunity for you! We currently have an opportunity for an experienced customer service or logistics professional to join our supportive team and be responsible for company & sub-contractor raw material allocation.

Based at our office in Silverwater, and working Monday to Saturday each week, you will play a critical role in our business by scheduling our bulk materials fleet, ensuring supply matches demand by maximising fleet efficiency and utilisation. In this role, you will liaise with materials suppliers and provide excellent customer service, internally to our plants and externally to our customers.

If you are reliable, have a strong work ethic and are committed to safety, then this is your opportunity to join our team.

As part of a national company, we recognise that people are our most valuable assets.

We offer a friendly team environment, an attractive salary, and opportunities to grow your career.

Responsibilities

• Use software packages to allocate bulk and raw materials
• Liaise with internal and external customers
• Ensure Chain of Responsibility and other national heavy vehicles requirements are always adhered to
• NHVR compliance: Maintain a strong understanding of Heavy Vehicle National Law (HVNL), mass and dimension limits, load restraint, fatigue management, Chain of Responsibility (CoR), and applicable permits
• Chain of Responsibility: Ensure relevant parties in the supply chain meet their legal obligations and that scheduling, loading, and delivery arrangements do not create safety or compliance risks
• Documentation and recordkeeping: Maintain accurate allocation records, delivery dockets, weighbridge records, transport documentation, and compliance records

What you will need to succeed

• Demonstrated ability to prioritise work effectively in an environment of constant change
• Great organizational and problem solving skills
• Possess a strong work ethic
• Previous experience in a customer service/planning/scheduling function desired
• Computer literate with previous experience in Command desirable
• Excellent communication and interpersonal skills with an ability to build rapport with diverse people
• Understanding of national heavy vehicle law requirements essential

Our Business

Hy-Tec is a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries, Hy-Tec supplies in excess of one million cubic meters of premixed concrete per annum to its customers.

Hy-Tec is a fully owned entity of Adbri Limited; a constructions materials and industrial minerals manufacturing company that has been building a better Australia since 1882. Adbri's respected brands employ over 1500 people and together provide cement, lime, concrete, aggregates, concrete products and industrial minerals nationally.

A Supportive and Safe Environment

Hy-Tec puts safety first and recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.