Job Type: Permanent position | Full time position
Job Description
Develop Niche Technical Expertise Supportive, People-First Culture Defined Career Pathways
Key position driving fleet utilisation and service delivery in a fast-paced environment
About the Role Reporting directly to the Operations Manager, you will play a pivotal role in planning, routing, and allocating daily runs across a busy fleet.
You will oversee high-volume, multi-drop operations and time-critical consignments, ensuring seamless coordination between drivers, operations teams, and customers. With a focus on route optimisation and vehicle capacity, you will ensure our service standards consistently achieve high performance and DIFOT metrics.
Key Responsibilities
- Independently plan and allocate a minimum of 150+ consignments daily across a fleet of 20+ vehicles.
- Optimise multi-drop delivery routes and run sheets across Sydney metro and regional NSW to maximise fleet utilisation.
- Manage high-priority, time-critical, and specialist freight with strict delivery windows and time slots.
- Lead daily driver communication-providing clear run instructions, managing expectations, and ensuring accountability to run schedules.
- Coordinate pickups and deliveries while effectively balancing customer commitments, fatigue/driver hours, vehicle capacities, and operational efficiency.
- Actively resolve day-to-day operational challenges, including traffic delays, breakdowns, and urgent bookings, with agile problem-solving.
- Monitor delivery performance metrics, with a strong focus on DIFOT, missed pickups, and late deliveries.
- Accurately review consignment details, special handling instructions, and vehicle capacities using modern Transport Management Systems (TMS).
Required Skills & Experience:
- To be successful in this role, you will bring proven transport allocation experience, comprehensive Sydney geography knowledge, and exceptional problem-solving abilities.
- Proven allocation experience in transport, logistics, freight distribution, or a similar high-volume environment.
- Demonstrated ability managing multi-drop delivery planning and specialist/time-critical freight.
- Excellent working knowledge of Sydney metro suburbs, traffic flow, and transit routes (regional NSW experience advantageous).
- Confident driver management and stakeholder liaison skills, with a clear, direct communication style.
- Strong systems competency, comfortable using modern TMS, mapping/routing software, and MS Office.
- High attention to detail with run sheets, consignment paperwork, and operational compliance.
- Proactive mindset-able to identify potential bottlenecks before they arise and thrive in a dynamic, fast-changing environment.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.