transport operations & commercial specialist

HR Partners; Sydney; On-site; AUD 80,000 - 120,000; Full time

Job summary

Randstad is seeking a Transport Operations & Commercial Specialist based in Sydney to support the operations team. You will drive load planning, efficiency, and safety compliance across the network, with responsibility for quotes, fleet coordination, and customer updates.

Reporting to the Transport Operations Lead, you will optimise routes, manage driver assignments and maintain transport data across TMS/FMS systems, delivering reliable service and cost-effective solutions.

Qualifications

• Strong transport operations background with load planning experience.
• Experience using TMS or FMS systems and MS Office tools.
• Knowledge of local/interstate freight operations and CoR requirements.

Responsibilities

• Prepare and deliver freight quotes and cost estimates for local courier, 3PL, and interstate freight.
• Coordinate daily fleet allocations, route optimization, and driver assignments.
• Act as main contact for drivers and subcontractors, providing ongoing support.
• Handle daily customer inquiries, bookings, tracking, and delivery updates.
• Process transport docs, job entries, consignments, and billing adjustments.
• Maintain data in TMS and driver apps, ensuring accuracy.
• Address delays or bottlenecks to minimise service impact.

Skills

Transport planning

Load allocation

TMS

FMS

MS Office

CoR

Tools

Hub Freight Management System

Excel

Outlook

Job description

transport operations & commercial specialist

Transport Operations & Commercial Specialist

• Competitive salary package negotiable based on experience.
• Enjoy year-round stability with an established, trusted logistics provider

About the Company

Our client is a family owned multinational transport and logistics provider with an established national footprint. Based out of the Bella Vista office, this role is responsible for supporting the Transport operations team.

About the Role

Reporting directly to the Transport Operations Lead, you will play a central role in driving operational efficiency, load planning, and safety compliance across the network.

Key Responsibilities:

• Prepare and deliver accurate, timely freight quotes and cost estimates for local courier, 3PL, and interstate freight enquiries.
• Coordinate daily fleet allocations, route optimization, and driver assignments for local and/or interstate movements, using Hub (Freight Management system)
• Act as a key contact point for drivers and subcontracted/owner-drivers, providing ongoing operational support and task updates.
• Handle daily customer enquiries, job bookings, consignment tracking, and delivery updates with outstanding service.
• Process transport documentation, job entries, consignment notes, pod compliance, and billing adjustments.
• Maintain accurate data entries within our transport management systems (TMS) and driver mobile platforms.
• Proactively address delivery delays, vehicle breakdowns, or operational bottlenecks to minimize service impact.

Skills & Experience Required:

• Strong transport operational background with direct experience in transport planning and load allocation.
• Proficiency in TMS or FMS systems, along with intermediate Microsoft Office skills (Word, Excel, and Outlook) would be beneficial.
• Understanding of local/interstate road freight operations, heavy vehicle safety standards, and driver chain of responsibility (CoR).
• A highly motivated team player capable of engaging effectively with all facets of the business.
• Australian residency with full working rights is required.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.