Transnational Education Advisor

Uniglobaltechnologies; Australia; Remote; AUD 70,000 - 90,000; Full time

Job summary

Flinders University in Bedford Park, Australia is seeking a full-time continuing Transnational Education Advisor to support the delivery of programs and branch campus operations across a global network. The role focuses on student-centred administrative services and operational excellence across the full student lifecycle.

You will work closely with academic staff, partner institutions, and university stakeholders to provide expert advice, responsive support to students, staff and education

Qualifications

• Experience coordinating administrative or support services in a complex environment.
• Excellent communication and stakeholder engagement across diverse audiences.
• Ability to manage competing priorities, meet deadlines, and solve problems.
• Commitment to continuous improvement and exceptional customer service.

Responsibilities

• Coordinate student administration activities across the full student lifecycle.
• Support transnational education delivery through academic and teaching administration.
• Provide expert advice and responsive support to students, staff, and education partners.
• Contribute to service improvements, operational processes, and stakeholder engagement.
• Work collaboratively with colleagues, academic staff, and education partners to deliver high-quality services.
• Support branch campus operations across a global network.
• Contribute to continuous improvement and operational excellence.
• Deliver administrative support within a dynamic and high-volume environment.

Skills

Stakeholder engagement

Communication skills

Time management

Customer service

Attention to detail

Relationship development

Problem solving

Team collaboration

Cultural awareness

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

OVERVIEW Flinders University is seeking a full-time continuing Transnational Education Advisor based at Bedford Park, Kaurna Country, Australia. The role supports the delivery of transnational education programs and branch campus operations across a global network, with a focus on student-centred administrative services and operational excellence. Working closely with academic staff, partner institutions, and university stakeholders, the successful candidate will contribute to a seamless student experience across the full student lifecycle.

Key responsibilities

• Coordinate student administration activities across the full student lifecycle.
• Support transnational education delivery through academic and teaching administration.
• Provide expert advice and responsive support to students, staff, and education partners.
• Contribute to service improvements, operational processes, and stakeholder engagement.
• Work collaboratively with colleagues, academic staff, and education partners to deliver responsive, high-quality services.
• Support branch campus operations across a global network.
• Contribute to continuous improvement and operational excellence.
• Deliver administrative support within a dynamic and high-volume environment.

Requirements

• Strong experience coordinating administrative or support services in a complex environment.
• Excellent communication and stakeholder engagement skills across diverse audiences.
• Ability to manage competing priorities, solve problems, and meet critical deadlines.
• Commitment to continuous improvement and exceptional customer service.
• Experience in coordination and provision of support services in a large, diverse, and dynamic environment.
• Well-developed communication, customer service, and interpersonal skills.
• Ability to develop, maintain, and enhance relationships with students, staff, and stakeholders locally and internationally.
• Respect for cultural and language differences.
• Proven ability to make decisions and apply high-level judgement and problem-solving skills in sensitive and complex matters.
• Ability to work independently, accurately, and with close attention to detail.
• Ability to work collaboratively as part of a team in a high-volume operational environment.
• Completion of required pre-employment checks and declarations, including a Nationally Coordinated Criminal History Check and Gender Based Violence Declaration satisfactory to the University. WHY THIS ROLE MATTERS This role supports the university’s strategic commitment to delivering a seamless and student-centred experience for learners studying across transnational education programs and branch campus locations. By strengthening administrative operations, stakeholder collaboration, and service quality, the position contributes to the effective delivery of international education initiatives. The role also supports a collaborative and agile working culture focused on quality, inclusion, and responsiveness.