Coordinator, Transnational Education and Partner Services

Uniglobalcareers; Adelaide; Híbrido; AUD 103.000 - 114.000; Jornada completa

Descripción de la vacante

Flinders University in Australia seeks a Higher Education Officer Level 7 to lead the operational delivery of transnational education programs and branch campus activities. You will oversee international pathway arrangements, provide leadership to a dedicated operational team, and collaborate with TNE Advisors to ensure services meet policy and partnership obligations.

You will coordinate student-centred service, student lifecycle, and governance across partner locations, working with branch

Formación

• Experience delivering operational services for transnational education or multi-site programs.
• Ability to coordinate cross-functional activities with multiple stakeholders.
• Strong analytical, reporting and data-management capabilities.

Responsabilidades

• Lead operational delivery of approved transnational education programs and branch campus activities.
• Coordinate student-centred services, student lifecycle, academic administration and governance.
• Liaise with TNE partners, branch campus teams and pathway providers to ensure compliance with policy and partnership obligations.

Conocimientos

Operational delivery

Student lifecycle

Governance

Analytical reporting

Descripción del empleo

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

Full-Time | Fixed Term (12 months) Higher Education Officer Level 7 | $102,589 - $113,561 Location: Bedford Park / Kaurna Country View Position Description About the Role This is an exciting opportunity to join a growing team and lead the operational delivery of approved transnational education programs, branch campus activities and international pathway arrangements across partner locations and networks. The position provides leadership guidance and oversight to a specialist operational team supporting transnational education services, and works collaboratively with TNE Advisors, partner representatives and relevant University areas and serves as a key operational liaison for established arrangements, ensuring that services are delivered consistently and in accordance with University policy, regulatory requirements, approved academic decisions and partnership obligations You will coordinate high-quality, student-centred service and operation activities, student lifecycle, academic administration and governance and act as day to day liaison with TNE partners, branch campus teams and pathway providers while providing specialist advice on TNE operations, student and academic administration, and the operational requirements of established arrangements. For a more comprehensive list of key position responsibilities, please view the Position Description This position makes a significant contribution to the University's strategic plan to "Changing 10 million lives, Every One Matters", by 2035 through supporting a seamless and student-centred experience for learners studying across transnational education programs and branch campus locations. Working collaboratively with colleagues, academic staff and education partners, the role contributes to a vibrant culture and embraces an agile approach to delivering responsive, high-quality services in a dynamic environment. About You You are committed to student-centred service delivery, operational excellence and continuous improvement of systems, processes and stakeholder outcomes, and possess well-developed analytical, reporting and data-management skills, including the ability to interpret operational and student information to support service monitoring, issue resolution and improvement. Comfortable working in a dynamic environment, you build positive relationships with diverse stakeholders and apply sound judgement to coordinate cross-functional activities and achieve effective outcomes. To be successful in this role, you will bring: Well-developed to high level communication, interpersonal and relationship-management skills, with the ability to build productive working relationships with students, staff, partner representatives and stakeholders across culturally diverse environments. Demonstrated experience coordinating complex operational services, preferably involving student administration, academic operations, transnational education, international education or multi-site service Proven ability to coordinate cross-functional activities involving multiple stakeholder groups and competing priorities. An additional language capability relevant to the University's international education partner regions is desirable. About the Office of the Deputy Vice Chancellor (Students) The Office of the Deputy Vice-Chancellor (Students) provides administrative support to key strategic and operational functions of the University's student-related and academic services. Under the general portfolio, the Office team support Portfolio leadership and facilitate dialogue between key service areas to help the Portfolio ensure Flinders' educational offerings are innovative, of assured quality, and are student centred. This drives our values and ethos, our impact and engagement, and our vision to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of