Transformation Programme Manager – Process Transformation

C20 Cochlear Americas (USA); City of Lake Macquarie; On-site; AUD 120,000 - 180,000; Full time

Job summary

Cochlear is seeking an experienced Transformation Programme Manager to lead a major business and process transformation. You will collaborate across business and technology teams to map current processes, design future-state ways of working, and oversee delivery and adoption of new solutions.

The role is at an early stage, offering governance establishment and opportunities to shape the programme. AI and emerging technologies will feature, though this is a business transformation role, not a

Qualifications

• Programme / Project Management: Proven experience leading complex transformation programmes, including planning, governance, budget, schedule, risk and dependency management.
• Process & Business Transformation: Strong experience assessing and redesigning business processes and establishing future-state ways of working.
• Change & Adoption: Demonstrated ability to successfully embed new processes, technologies and ways of working.
• Senior Stakeholder Management: Strong influencing, communication and engagement skills with senior business and technology stakeholders.
• Cross-functional Delivery: Experience coordinating business, transformation and technical teams to deliver complex outcomes.
• Navigating Ambiguity: Comfortable establishing structure, priorities and governance in programmes where the solution and operating model are still evolving.
• Technology-enabled Transformation: Strong understanding of how technology can enable business and process transformation.
• Experience with AI-enabled transformation or emerging technologies would be highly regarded, but deep technical AI expertise is not required.

Responsibilities

• Lead the programme from planning through delivery, adoption and value realisation.
• Understand current business processes and help define future-state ways of working.
• Manage programme plans, schedules, milestones and dependencies.
• Manage programme budgets, forecasts, risks and issues.
• Establish effective programme governance and reporting.
• Coordinate delivery across business, transformation and technology teams.
• Provide programme oversight of technology delivery, partnering with technical leaders responsible for implementation.
• Drive business change and adoption of new processes and solutions.
• Manage and influence senior stakeholders.
• Ensure transformation initiatives deliver measurable business outcomes.

Skills

Project Management

Transformation Leadership

Change Management

Stakeholder Engagement

Cross-functional Delivery

Ambiguity Navigation

Technology Enablement

AI Transformation

Job description

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

6-month contract | Potential to extend | Flexible working

The opportunity

We’re looking for an experienced Transformation Programme Manager to lead a significant business and process transformation initiative focused on creating smarter, more efficient ways of working. You’ll work across business and technology teams to understand current processes, define future-state ways of working and oversee the delivery and adoption of new solutions. The programme is at an early stage, giving you the opportunity to help shape its direction, establish effective governance and turn transformation opportunities into measurable business outcomes. AI and emerging technologies will form part of the transformation, but this is primarily a business and process transformation role, not a technical AI position.

Responsibilities

• Lead the programme from planning through delivery, adoption and value realisation
• Understand current business processes and help define future-state ways of working
• Manage programme plans, schedules, milestones and dependencies
• Manage programme budgets, forecasts, risks and issues
• Establish effective programme governance and reporting
• Coordinate delivery across business, transformation and technology teams
• Provide programme oversight of technology delivery, partnering with technical leaders responsible for implementation
• Drive business change and adoption of new processes and solutions
• Manage and influence senior stakeholders
• Ensure transformation initiatives deliver measurable business outcomes

What we’re looking for

• Programme / Project Management: Proven experience leading complex transformation programmes, including planning, governance, budget, schedule, risk and dependency management
• Process & Business Transformation: Strong experience assessing and redesigning business processes and establishing future-state ways of working
• Change & Adoption: Demonstrated ability to successfully embed new processes, technologies and ways of working
• Senior Stakeholder Management: Strong influencing, communication and engagement skills with senior business and technology stakeholders
• Cross-functional Delivery: Experience coordinating business, transformation and technical teams to deliver complex outcomes
• Navigating Ambiguity: Comfortable establishing structure, priorities and governance in programmes where the solution and operating model are still evolving
• Technology-enabled Transformation: Strong understanding of how technology can enable business and process transformation
• Experience with AI-enabled transformation or emerging technologies would be highly regarded, but deep technical AI expertise is not required.

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it.

We’re the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.