Transformation Programme Lead: Process Change & Adoption

C20 Cochlear Americas (USA); City of Lake Macquarie; On-site; AUD 120,000 - 180,000; Full time

Job summary

Cochlear is seeking an experienced Transformation Programme Manager to lead a major business and process transformation. You will collaborate across business and technology teams to map current processes, design future-state ways of working, and oversee delivery and adoption of new solutions.

The role is at an early stage, offering governance establishment and opportunities to shape the programme. AI and emerging technologies will feature, though this is a business transformation role, not a

Qualifications

• Programme / Project Management: Proven experience leading complex transformation programmes, including planning, governance, budget, schedule, risk and dependency management.
• Process & Business Transformation: Strong experience assessing and redesigning business processes and establishing future-state ways of working.
• Change & Adoption: Demonstrated ability to successfully embed new processes, technologies and ways of working.
• Senior Stakeholder Management: Strong influencing, communication and engagement skills with senior business and technology stakeholders.
• Cross-functional Delivery: Experience coordinating business, transformation and technical teams to deliver complex outcomes.
• Navigating Ambiguity: Comfortable establishing structure, priorities and governance in programmes where the solution and operating model are still evolving.
• Technology-enabled Transformation: Strong understanding of how technology can enable business and process transformation.
• Experience with AI-enabled transformation or emerging technologies would be highly regarded, but deep technical AI expertise is not required.

Responsibilities

• Lead the programme from planning through delivery, adoption and value realisation.
• Understand current business processes and help define future-state ways of working.
• Manage programme plans, schedules, milestones and dependencies.
• Manage programme budgets, forecasts, risks and issues.
• Establish effective programme governance and reporting.
• Coordinate delivery across business, transformation and technology teams.
• Provide programme oversight of technology delivery, partnering with technical leaders responsible for implementation.
• Drive business change and adoption of new processes and solutions.
• Manage and influence senior stakeholders.
• Ensure transformation initiatives deliver measurable business outcomes.

Skills

Project Management

Transformation Leadership

Change Management

Stakeholder Engagement

Cross-functional Delivery

Ambiguity Navigation

Technology Enablement

AI Transformation

Job description

Cochlear is seeking an experienced Transformation Programme Manager to lead a major business and process transformation. You will collaborate across business and technology teams to map current processes, design future-state ways of working, and oversee delivery and adoption of new solutions.

The role is at an early stage, offering governance establishment and opportunities to shape the programme. AI and emerging technologies will feature, though this is a business transformation role, not a