Training Support Administrator (Hybrid, Casual)

The Royal Australasian College of Physicians; Sydney; Hybrid; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Flexible hybrid work

Christmas / New Year leave

Paid parental leave

Flu vaccinations

Professional development

Employee Assistance Program

Corporate discounts

Job summary

The Royal Australasian College of Physicians (RACP) seeks an Administration Officer to support Training Services across Australia and Aotearoa New Zealand. The role covers case setup, communications with trainees and supervisors, and maintaining training records using Outlook, Lists, and Word.

This casual position offers full-time hours five days a week with a flexible hybrid model. Benefits include paid leave, flu vaccinations, professional development, and more.

Qualifications

• Demonstrated commitment to quality assurance and continuous process improvement.
• Excellent verbal and written communications skills.
• Proven ability to form productive relationships with internal and external stakeholders.
• Ability to demonstrate initiative, with accuracy and attention to detail.
• Excellent organisation and time management skills.
• Proven ability to work in a collaborative team environment and independently.
• Ability to exercise good judgement.
• IT Capabilities: Microsoft Office Suite, SharePoint and video/teleconferencing platforms.

Responsibilities

• Set up new training support cases across Microsoft Outlook, Microsoft Lists and Microsoft Word.
• Draft emails to trainees and supervisors notifying them of support requirements.
• Ensure training support material has been submitted by trainees and recorded in the appropriate system.
• Identify when training support material is outstanding and determine the appropriate follow up action.
• Schedule internal and external meetings and manage any conflict that may arise.
• Keep supervisor professional development records up to date in the record management system.
• Extract contact data from various systems for bulk email delivery
• Maintain supervisor attendance records

Skills

Microsoft Office Suite

SharePoint

Communication

Time management

Relationship building

Attention to detail

Team collaboration

Proactive / self-starter

Video conferencing

Outlook

Microsoft Lists

Microsoft Word

Tools

Outlook

Microsoft Lists

Microsoft Word

Video conferencing platforms

Job description

The Royal Australasian College of Physicians (RACP) seeks an Administration Officer to support Training Services across Australia and Aotearoa New Zealand. The role covers case setup, communications with trainees and supervisors, and maintaining training records using Outlook, Lists, and Word.

This casual position offers full-time hours five days a week with a flexible hybrid model. Benefits include paid leave, flu vaccinations, professional development, and more.