Training Specialist- HRIS Transformation

Technology CII; Melbourne; On-site; AUD 83,000 - 124,000; Full time

Benefits offered by this job

Meaningful work supporting change

Job summary

Technology CII is seeking an experienced Training Specialist to design, develop and deliver training for SAP SuccessFactors and UKG Pro across a major healthcare organisation in Victoria. The role focuses on end-user readiness, capability uplift and successful system adoption through instructor-led, virtual and blended programs.

You will conduct needs analysis, create engaging materials and collaborate with HR, payroll, change management and project teams to ensure training aligns with future

Qualifications

• Experience delivering training for SAP SuccessFactors and UKG Pro platforms.
• Proven enterprise training design and delivery experience in healthcare.
• Strong adult learning and instructional design knowledge.
• Excellent stakeholder engagement and workshop facilitation skills.
• Experience in project or large-scale transformation environments.
• Able to manage multiple training deliverables concurrently.

Responsibilities

• Design, develop and deliver training programs for SAP SuccessFactors and UKG Pro.
• Conduct training needs analysis for HR, payroll and end users.
• Create training materials including guides, e-learning, and job aids.
• Deliver instructor-led, virtual and blended learning.
• Collaborate with project teams to align content with future-state processes.
• Partner with Change Management to drive user readiness and adoption.
• Measure training effectiveness and iterate based on feedback.
• Provide post-go-live support, coaching and refresher sessions.

Skills

SAP SuccessFactors

UKG Pro

Stakeholder engagement

Workshop facilitation

Instructional design

Project/Transformation experience

Job description

Are you passionate about learning, change, and helping people successfully adopt new technology? We are seeking an experienced Training Specialist to play a critical role ensuring successful adoption of the single SAP SuccessFactors (SF) solution and UKG Pro (Rostering System) or a major healthcare organisation in Victoria.

Client Details

Our client is a leading healthcare organisation currently undertaking a significant organisational transformation following the integration of multiple healthcare entities. As part of this transformation, the organisation is implementing a new enterprise HR platform and requires an experienced Training Specialist to drive end-user readiness, capability uplift, and successful adoption across a diverse workforce.

Description

• Design, develop and deliver end-to-end training programs supporting the implementation of SAP SuccessFactors and UKG Pro across the organisation.
• Conduct training needs analysis to identify learning requirements for HR teams, people leaders, payroll teams, and end users.
• Develop engaging training materials including: participant reference guides, e-learning modules, job aids, user adoption resources.
• Deliver instructor-led, virtual, and blended learning programs to a diverse stakeholder group across multiple business functions.
• Collaborate with project managers, business analysts, SMEs, HR, payroll, and change teams to ensure training content aligns with future-state business processes.
• Partner closely with Change Management teams to drive user readiness, engagement, and system adoption.
• Measure and evaluate training effectiveness through feedback, assessments, and adoption metrics, making continuous improvements where required.
• Provide post-go-live support, floor walking, coaching, and refresher training to ensure successful transition into business-as-usual operations.

Profile

A Successful 'Training Specialist' Should Have

• Experience delivering training for SAP SuccessFactors and UKGpro platforms
• Proven experience designing and delivering enterprise training programs in the healthcare industry.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent stakeholder engagement and workshop facilitation skills.
• Experience working within project or large scale transformation environments.
• Strong organisational skills with the ability to manage multiple training deliverables simultaneously.

Job Offer

• Fixed-term contract.
• Meaningful work supporting organisational change and workforce capability.

If you're an experienced Training Specialist who enjoys enabling successful change and creating engaging learning experiences, we'd love to hear from you.