Training Specialist

MSS Security; Melbourne; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Employee benefits

Job summary

MSS Security is seeking a Learning & Development professional to coordinate and deliver accredited training for guarding staff and client stakeholders. Reporting to the General Manager in the Defence portfolio, you will drive learning strategy, deliver exceptional customer service, and manage learning interventions across states.

Based in ACT/NSW/VIC offices with regular travel, you will develop a national training calendar, partner with local RTOs, and coach staff in adult learning concepts

Qualifications

• 3+ years in a similar role
• Experience with adult learning concepts and instructional design
• Strong ability to develop professional learning materials and reports

Responsibilities

• Coordinate and deliver operational and accredited training for guarding staff and client stakeholders
• Develop and maintain a national training calendar, partnering with local RTOs
• Create custom training tools and resources for delivery by staff
• Coach and develop others in applying adult learning principles
• Manage multiple online learning systems and reporting

Skills

Adult learning concepts

Administrative skills

Training material development

Education

Cert IV in Training and Assessment

Tools

Learning management systems (LMS)

Job description

• Join one of Australia's largest security companies and an employer of choice
• Build your career whilst having fun in a collaborative and supportive team
• Great employee benefits, reward and recognition

About the role

This position is responsible for coordination and delivery of operational and accredited training primarily to the guarding workforce but also to client stakeholders and third parties. Reporting into the General Manager within the growing Defence portfolio, you will be responsible for providing exceptional customer service, proactive learning strategy and responsive learning interventions.

This role can be based in ACT, NSW or VIC state offices with a willingness to travel on a regular basis.

Duties include but are not limited to:

• Consultation with operational leaders to determine learning priorities
• Development and maintenance of a national training calendar including partnerships with local RTOs
• Development of custom, client / site specific training tools and resources for delivery by operational staff
• Capacity to coach and develop others in the application of adult learning concepts
• Management of multiple online learning systems

Skills & experience

The following skills, experience, qualifications and aptitude will be well regarded:

• Minimum 3 years in a similar role
• Minimum Cert IV in Training and Assessment
• Knowledge of security, defence or similar industries
• Strong administrative skills to develop learning materials that are professional in presentation, appeal to the learner and easy to use
• Capacity to produce visually appealing, easy to interpret reporting.