Training Administrator

Hancock Iron Ore; Perth; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Performance bonuses

Private health insurance

Job summary

Hancock Iron Ore in Perth is seeking a proactive Training Administrator to join our Organisational Capability team. You will coordinate onboarding and induction for Perth and site-based Training teams, and maintain accurate training records within the LMS.

You will be the first contact for new starters, manage training data, room bookings, equipment, travel arrangements and document control, while collaborating with recruitment, operations and external providers to ensure timely delivery of

Qualifications

• Experience in an administrative role, ideally in training, mining or operations.
• Experience coordinating onboarding and inductions face-to-face.
• Proficiency in Microsoft Office and LMS systems (SuccessFactors/Enable preferred).
• Experience keeping training records, LMS data analysis and document control.
• Ability to plan multiple administration and logistics tasks with stakeholders.
• Strong written and verbal communication with internal/external partners.
• Certificate II/III in Business Administration is advantageous.

Responsibilities

• Coordinate end-to-end onboarding and induction activities for new starters.
• Administer training data, process induction docs and record qualifications in the LMS.
• Provide logistical support for training delivery: rooms, equipment, catering, travel.
• Manage shared inbox, PO requests, document access and general office support.
• Coordinate Traditional Cultural Awareness Training invitations and attendance.
• Collaborate with recruitment, operations and external providers to ensure on-time delivery.
• Maintain documents, manuals and processes, seeking onboarding improvements.

Skills

Administrative experience

Onboarding coordination

LMS data management

Microsoft Office proficiency

Effective communication

Training documentation

Education

Certificate II or III in Business Administration

Tools

SuccessFactors

Enable

Job description

• Performance, Retention and Profit Share Bonuses
• Company contribution towards private health insurance
• Provide essential administrative support for the Training teams

Our vision

As a leading iron ore producer, Hancock Iron Ore is helping secure the resources, jobs and prosperity that underpin the nation’s future. Guided by our vision to be the best mining company for Australia, we measure success not only by what we produce, but by the difference we make. We value creating opportunities, helping build regional and remote areas, and supporting Australian businesses by unlocking potential wherever it exists. Being 'For Australia' means delivering lasting benefits for today and for generations to come.

About the role

We are seeking a proactive and highly organised Training Administrator to join our Organisational Capability team in Perth. Reporting to the Specialist Projects and Support, you will play a key role in providing essential administrative and logistical support to our Perth and site-based Training teams. As the first point of contact for new starters, you will coordinate onboarding and induction activities, maintain accurate training records within the learning management system, and provide the support required to deliver training safely, efficiently and on schedule.

Success in this role requires strong organisational and prioritisation skills, exceptional attention to detail, and the ability to anticipate operational requirements and take initiative in a fast-paced environment with changing priorities.

Duties

• Coordinate end-to-end onboarding and induction activities for new starters, including welcome communications, first-day support, starter packs, ID cards, travel, system access and PPE
• Administer training data and records across the business, including processing induction documentation, awarding qualifications in the learning management system (LMS) and maintaining records
• Provide logistical support for training delivery, including room bookings and setup, equipment, catering, travel and accommodation arrangements
• Manage training administration requirements, including the shared inbox, purchase order requests, document management access and general office support
• Coordinate Traditional Cultural Awareness Training invitations and attendance records, and facilitate components of the new starter program
• Liaise and collaborate with all of HIO departments including, recruitment, operational teams, internal stakeholders and external providers to support the smooth and timely delivery of training activities
• Maintain document control, manuals, work instructions and role processes, while identifying opportunities to improve onboarding and training administration

Skills and Experience

• Prior experience in an administrative role, ideally within a training, education, mining or operational environment
• Demonstrated experience coordinating new starter onboarding and delivering face-to-face inductions
• Proficiency in Microsoft Office and experience using learning management systems, preferably SuccessFactors and Enable
• Experience maintaining accurate training records, undertaking LMS data analysis and reporting, and managing document control requirements
• Demonstrated experience planning and coordinating multiple administrative and logistical activities, including training schedules, room bookings, equipment and catering
• Effective written and verbal communication skills, with experience liaising and collaborating with operational teams, internal stakeholders and external service providers
• Experience supporting the development of training documentation, improving training processes and reporting on training outcomes; a Certificate II or III in Business Administration will be well regarded

About Hancock Iron Ore

Hancock Iron Ore has a portfolio of world-class iron ore operations located in West Australia’s Pilbara region, with a strong history of delivering reliable products for our customers in key international markets. We have four operating mines: Roy Hill, Miralga Creek, Sanjiv Ridge, and McPhee Creek, plus a range of exciting development opportunities.
We deliver more than 70 million tonnes of ore each year through our own two-berth port facility at Stanley Point and the multi-user Utah Point in Port Hedland, providing the materials needed to foster global economic growth and development. Leveraging established infrastructure, including our processing plant and 344km independently owned and operated heavy haul railway, our operation oversees each moment from when ore is mined through to when it is shipped.

Located in the heart of West Perth, our headquarters offers a contemporary and collaborative workplace designed to support productivity, wellbeing and connection. From our popular on-site café, serving fresh breakfast and lunch options alongside barista-made coffee, to modern workspaces, rooftop terraces and end-of-trip facilities for active commuters, we've created an environment that combines great facilities with a workplace culture that helps our people thrive.

Hancock Iron Ore is an Equal Opportunity Employer and encourages Indigenous Australians, Veteran personnel and females to apply. We are a fair, diverse and welcoming workplace. We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.

Application Information

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

Business Unit: People and Corporate Affairs

Hancock Iron Ore is a Hancock Prospecting company.