Superintendent Hosting

Hancock Iron Ore; Perth; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

Performance bonuses

Job summary

Hancock Iron Ore is seeking a Superintendent Hosting in Perth to lead on-premises and cloud hosting infrastructure, delivering reliable, secure services aligned with business goals.

Reporting to the Manager Hybrid Cloud, you will manage a high-performing team, drive platform roadmaps, governance, automation and lifecycle planning, while ensuring incident response and vendor performance meet mining industry standards.

Qualifications

• Experience leading enterprise hosting/infra teams.
• Experience managing cloud and hybrid hosting environments.
• Strong knowledge of Azure, Windows Server, VMware, and storage.
• Extensive IT Service Management across major incidents, problems, changes, releases and continuity management.
• Experience managing infrastructure lifecycles, platform roadmaps, capacity planning and modernisation initiatives.
• Proven experience managing technology vendors, budgets, service performance, cybersecurity controls and remediation.

Responsibilities

• Lead the delivery and operational performance of on-premises and cloud-hosted infrastructure services.
• Develop and execute hosting platform roadmaps, lifecycle plans and capacity strategies.
• Oversee the availability, reliability, security and performance of hosting infrastructure.
• Lead major incident, problem, change, disaster recovery and service continuity activities.
• Manage operational budgets, vendors and service providers to optimise performance, value and contractual compliance.
• Drive platform modernisation, automation, AI-enabled capabilities and operational standardisation.
• Partner with Technology and business stakeholders to reduce technical debt and deliver sustainable service improvements.

Skills

Hosting leadership

Hybrid cloud hosting

Azure expertise

VMware knowledge

ITSM experience

Vendor management

Cybersecurity controls

Education

Tertiary qualifications or relevant certifications

Tools

Azure

Windows Server

VMware

Enterprise storage

Job description

• Company contribution to private health insurance
• Performance, Retention and Profit Share Bonuses
• Ensure hosting infrastructure remains secure, reliable and highly available

Our vision

As a leading iron ore producer, Hancock Iron Ore is helping secure the resources, jobs and prosperity that underpin the nation’s future. Guided by our vision to be the best mining company for Australia, we measure success not only by what we produce, but by the difference we make. We value creating opportunities, helping build regional and remote areas, and supporting Australian businesses by unlocking potential wherever it exists. Being 'For Australia' means delivering lasting benefits for today and for generations to come.

About the role

An opportunity exists for aSuperintendent Hostingto join the Technology Operations team in Perth.

Reporting to the Manager Hybrid Cloud, you will be responsible for the delivery, operation and continual improvement of Hancock Iron Ore’s (HIO) on-premises and cloud-hosted infrastructure. Leading a high-performing team, you will be accountable for ensuring our critical hosting services are reliable, secure, efficient and aligned with business, operational and technology requirements. This influential leadership role will oversee service delivery, operational governance, vendor performance, financial management and infrastructure lifecycle planning, while championing automation, AI-enabled capabilities and modern operational practices to deliver stronger service reliability and business outcomes.

Duties

• Lead the delivery and operational performance of on-premises and cloud-hosted infrastructure services
• Develop and execute hosting platform roadmaps, lifecycle plans and capacity strategies
• Oversee the availability, reliability, security and performance of hosting infrastructure
• Lead major incident, problem, change, disaster recovery and service continuity activities
• Manage operational budgets, vendors and service providers to optimise performance, value and contractual compliance
• Drive platform modernisation, automation, AI-enabled capabilities and operational standardisation
• Partner with Technology and business stakeholders to reduce technical debt and deliver sustainable service improvements

Skills and experience

• Demonstrated experience leading teams responsible for enterprise hosting, infrastructure or platform services
• Proven experience managing critical cloud and hybrid hosting environments
• Strong knowledge of enterprise infrastructure technologies, including Microsoft Azure, Windows Server, VMware and enterprise storage
• Extensive IT Service Management experience across major incidents, problems, change, release and service continuity management
• Experience managing infrastructure lifecycles, platform roadmaps, capacity planning and modernisation initiatives
• Proven experience managing technology vendors, operational budgets, service performance, cybersecurity controls and vulnerability remediation
• Tertiary qualifications or relevant industry certifications, with exposure to mining, operational technology, automation and Infrastructure as Code environments will be beneficial

________________________________________________________________________________________________

About Hancock Iron Ore

Hancock Iron Ore has a portfolio of world-class iron ore operations located in West Australia’s Pilbara region, with a strong history of delivering reliable products for our customers in key international markets. We have four operating mines: Roy Hill, Miralga Creek, Sanjiv Ridge, and McPhee Creek, plus a range of exciting development opportunities.
We deliver more than 70 million tonnes of ore each year through our own two-berth port facility at Stanley Point and the multi-user Utah Point in Port Hedland, providing the materials needed to foster global economic growth and development. Leveraging established infrastructure, including our processing plant and 344km independently owned and operated heavy haul railway, our operation oversees each moment from when ore is mined through to when it is shipped.

Located in the heart of West Perth, our headquarters offers a contemporary and collaborative workplace designed to support productivity, wellbeing and connection. From our popular on-site café, serving fresh breakfast and lunch options alongside barista-made coffee, to modern workspaces, rooftop terraces and end-of-trip facilities for active commuters, we've created an environment that combines great facilities with a workplace culture that helps our people thrive.

Hancock Iron Ore is an Equal Opportunity Employer and encourages Indigenous Australians, Veteran personnel and females to apply. We are a fair, diverse and welcoming workplace. We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.

Application Information

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

This advertisement will closeno laterthan thePosting End Datespecified. We may close the advertisement early should suitable candidate/s be identified, so encourage prompt applications.

Hancock Iron Ore is a Hancock Prospecting company.