Training Administration Officer

Engenco Limited; Australia; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Overtime options

Time Off in Lieu

Hybrid working

Parental leave

Employee discounts

Volunteer leave

Diversity & Inclusion

Job summary

Centre for Excellence in Rail Training Pty Ltd is seeking a detail-oriented Training Administration Officer to support learning and development through efficient administration. You will manage student enrolments, certificate issuance, and maintain the student management system, serving as the backbone of our training operations.

The role reports to the Training Operations Coordinator and collaborates with the Salisbury Team.

Qualifications

• Essential: effective verbal and listening communications skills.
• Essential: Microsoft Office competency.
• Desirable: Experience using aXcelerate or similar Student Management Systems, including enrolments, records, reporting and compliance.
• Desirable: Understanding of training packages and programs.
• Desirable: Experience with accounts, invoices and office business systems.

Responsibilities

• Manage day-to-day administrative and personnel services for the training operation.
• Handle student enrolments, certificate issuance and maintenance of the student management system.
• Provide outstanding customer service and operational support to the Salisbury Team.
• Support pre-employment checks and compliance-related processes as required.

Skills

Verbal communication

MS Office

aXcelerate

Training packages

Accounts & invoices

Education

Certificate III in Business Admin

Job description

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Company: Centre for Excellence in Rail Training Pty Ltd

Job Function: Training Operations

Employment Type: Permanent Full Time

About the Role

Are you passionate about supporting learning and development through efficient administration? CERT are looking for a detail-oriented Training Administration Officer to play a key role in delivering exceptional customer service and operational support.In this role, you will manage day-to-day administrative and personnel services, including student enrolments, certificate issuance, and maintaining the student management system. You will be the backbone of our training operations - ensuring students are supported every step of the way through the administration process.

This role will report to Training Operations Coordinator and collaborates closely with the Salisbury Team.

About You

Essential Knowledge, Skills and Experience:

• Effective verbal and listening communications skills.
• Microsoft Office competency.

Desirable Knowledge, Skills and Experiences:

• Experience using aXcelerate (or similar Student Management Systems), including managing enrolments, student records, reporting and compliance‑related processes.
• Certificate III in Business Administration or equivalent.
• An understanding of training packages and programs.
• Experience with accounts, invoices and office business systems.

About Us

CERT Training, a subsidiary of Engenco Limited operates Australia wide and delivers nationally accredited training. Specialising in rail and infrastructure training CERT leverages extensive industry experience to deliver effective training solutions. In addition, CERT Training delivers high-risk and specialised training, ensuring compliance with state and national legislation for the transport sector.

Why Join Us

• Competitive Remuneration: Enjoy a competitive salary package, including salary sacrifice options, opportunities for overtime and Time Off in Lieu (TOIL).
• Opportunities for Career Growth and Development: Unlock your potential with professional development initiatives, such as our Learning Academy Scholarships to support your ongoing learning and career development.
• Flexible Working Options: We offer flexibility in hours and days as well as support hybrid working for eligible roles, to help manage a work-life balance.
• Paid Parental Leave: Up to 12-weeks paid parental leave for eligible employees.
• Benefit Portal: Get access to exclusive retail discounts and a range of wellbeing resources.
• Appreciation: We recognise and celebrate the contributions, achievements and milestones of our people.
• Commitment to the Communities we work in: Take advantage of our paid Volunteer Leave and be part of our Diversity & Inclusion and MakeSustainable Committees.

Successful candidates will be required to undergo pre-employment checks, including a medical assessment with drug and alcohol testing, provide a valid police clearance and confirm their eligibility to work in Australia. Strictly no Agencies please.

We are proud to be an equal opportunity employer that fosters a diverse and inclusive workforce. Our culture is built on integrity, commitment, collaboration and excellence, where every employee is valued and respected, empowering them to bring their best selves to work. We welcome applicants from all cultures, identities and experiences.

We encourage you to reach out to us directly if you need any support or adjustments during the recruitment process. You can contact us at [e-mail].