Training Coordinator

Risk, Response and Rescue; Wollongong City Council; On-site; AUD 60,000 - 85,000; Full time

Job summary

Risk Response + Rescue (RTO code 90774) based in Wollongong, NSW, is seeking a Training Coordinator to oversee end-to-end training delivery, from pre-course administration to funding compliance and facilitator support.

You'll coordinate enrolments, liaise with clients and participants, manage data in STS Online and VETtrak, and monitor program profitability while supporting strategic initiatives. A Certificate IV in Training & Assessment is desirable.

Qualifications

• Experience in the VET sector and knowledge of AQTF Standards for RTOs.
• Proficiency with VETtrak (or other Student Management Systems), STS Online, and Microsoft Office Suite.
• Familiarity with NSW Smart & Skilled funding requirements.
• Strong organisational, customer service, and communication skills.
• Ability to work under pressure, prioritise effectively, and meet tight deadlines.
• Current NSW drivers licence.

Responsibilities

• Pre-Course & Program Coordination: liaise with clients and participants to organise enrolment, training schedules and logistics.
• Coordinate Facilitators and ensure delivery resources and equipment are available and compliant.
• Manage data entry in systems including STS Online, VETtrak, and internal registers.
• Projecting program revenue and analysing profitability.
• Assist with strategic business development initiatives.
• Funding & Compliance: support funding application submissions and ensure program delivery meets NSW Smart & Skilled funding criteria.
• Provide student support, track progress, review and report student data, monitor financial caps, and manage claims for funding.
• Ensure all reporting complies with RTO and funding body standards.

Skills

VET sector experience

AQTF Standards knowledge

VETtrak proficiency

STS Online familiarity

Microsoft Office

NSW Smart & Skilled funding

Strong organisational skills

Customer service

Communication skills

Driver's licence

Education

Certificate IV in Training & Assessment

Job description

Risk, Response and Rescue – Wollongong NSW

Are you a highly organised professional with experience in the Vocational Education and Training (VET) sector?

Risk Response + Rescue is seeking a Training Coordinator to join our dynamic team. In this vital role, you will be responsible for overseeing the end-to-end coordination of training delivery, including pre-course administration, funding compliance, facilitator support, and stakeholder liaison.

About the Role:

Are you a highly organised professional with experience in the Vocational Education and Training (VET) sector?

Risk Response + Rescue is seeking a Training Coordinator to join our dynamic team. In this vital role, you will be responsible for overseeing the end-to-end coordination of training delivery, including pre-course administration, funding compliance, facilitator support, and stakeholder liaison.

About the Business:

Risk Response + Rescue (RTO code 90774) is one of the most reputable registered training organisations in Australia offering training, personnel, equipment and consulting services to high risk operations and environments. We pride ourselves on delivering exceptional training experiences in the emergency response and safety sectors. Our team is driven by purpose, professionalism, and continuous improvement. You’ll be part of a supportive culture where your contributions truly matter.

Key Responsibilities:

Pre-Course & Program Coordination

• Liaise with clients and participants to organise enrolment, training schedules and logistics.

• Coordinate Facilitators and ensure delivery resources and equipment are available and compliant.

• Manage data entry in systems including STS Online, VETtrak, and internal registers.

• Projecting program revenue and analysing profitability.

• Assist with strategic business development initiatives.

Funding & Compliance

• Support funding application submissions and ensure program delivery meets NSW Smart & Skilled funding criteria.

• Provide student support, track progress, review and report student data, monitor financials caps, and manage claims for funding.

• Ensure all reporting complies with RTO and funding body standards.

About You:

The successful candidate will have:

• Demonstrated experience in the VET sector and knowledge of AQTF Standards for RTO's.

• Proficiency with VETtrak (or other Student Management Systems), STS Online, and Microsoft Office Suite.

• Familiarity with NSW Smart & Skilled funding requirements.

• Strong organisational, customer service, and communication skills.

• Ability to work under pressure, prioritise effectively, and meet tight deadlines.

• Current NSW drivers licence.

• Certificate IV in Training & Assessment (desirable).