Trainee, Customer Communications & Digital Media

Berrigan Shire Council; Berrigan; On-site; AUD 52,000 - 70,000; Full time

Job summary

Berrigan Shire Council is seeking a Customer Communications Trainee to join our Customer Engagement team. This is an entry-level opportunity to gain valuable workplace experience in administration, customer service, digital media and community engagement.

As the first point of contact for residents, ratepayers and visitors you will help deliver positive experiences while supporting the council's connection with the community.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to complete Certificate IV in Marketing & Communication, Business or similar.
• Current Satisfactory National Police Check.
• Current Australian Driver's Licence or access to reliable transport.
• Interest in social media, digital communications and community engagement.

Responsibilities

• Deliver friendly, professional and responsive customer service to residents, ratepayers and other stakeholders.
• Assist with administrative and clerical duties, including correspondence management, records management and telephone enquiries.
• Help maintain Council's digital media channels and support communications initiatives across the organisation.

Skills

Excellent communication

Interpersonal skills

Teamwork abilities

Education

Certificate IV in Marketing & Communication, Business or similar

Job description

Berrigan Shire Council is seeking a Customer Communications Trainee to join our Customer Engagement team. This is an entry-level opportunity to gain valuable workplace experience in administration, customer service, digital media and community engagement.

As the first point of contact for residents, ratepayers and visitors you will help deliver positive experiences while supporting the council's connection with the community.