Train Ride Operator

Tribe Group; Woombye; On-site; AUD 30,000 - 39,000; Full time

Job summary

Big Pineapple is seeking Train Ride Operators to deliver safe, enjoyable train rides and a magical guest experience. You will assist guests with boarding, monitor ride conditions, and perform routine checks to ensure safety and efficiency. Exceptional presentation and strong customer service are essential.

Applicants should have hospitality or amusement-ride experience, be able to work weekends/holidays, and demonstrate clear communication and safety-mindedness in a fast-paced environment.

Qualifications

• Experience in hospitality or operating amusement park rides or similar equipment.
• Good communication and organizational skills along with sound decision making.
• Available to work weekends and holidays.
• Ability to prioritize and work well under pressure.
• Have full Australian working rights.

Responsibilities

• To safely operate the Big Pineapple train according to established procedures and guidelines.
• Assist guests with boarding and disembarking trains, ensuring a smooth and efficient process.
• Enthusiastically engage with guests, providing friendly assistance and answering any questions they may have.
• Monitor train operations and ride conditions to maintain safety and efficiency.
• Perform routine inspections and maintenance tasks on trains and related equipment.
• Respond promptly to guest concerns or emergencies, providing assistance and following appropriate protocols.
• Uphold the highest standards of safety, cleanliness, and guest service at all times.
• Exceptional personal presentation.

Skills

Communication

Organizational skills

Decision making

Work under pressure

Australian work rights

Job description

Train Ride Operator

Big Pineapple is embarking on a journey to assemble a team that will bring the magic to life. Focused on delivering an exceptional experience for our customers, we are on the lookout for staff who share a love The Big Pineapple and surroundings.

We are currently seeking passionate, energetic, and motivated team member, to join our exciting and expanding team. If you're ready to be part of something special, we'd love to hear from you!

Successful applicants would ideally have experience in hospitality and/or operating amusement park rides or similar equipment and possess the following skills and attributes:

Good communication and organizational skills along with sound decision making;

Available to work weekends and holidays;

Ability to prioritize and work well under pressure;

Have full Australian working rights

Big Pineapple is searching for train ride operating staff at varying levels of experience to join our team. We are seeking enthusiastic individuals to join our team as Train Operators. As a Train Operator, you will play a key role in providing safe and enjoyable train rides for our guests, while ensuring a magical experience that exceeds their expectations.

To safely operate the Big Pineapple train according to established procedures and guidelines.

Assist guests with boarding and disembarking trains, ensuring a smooth and efficient process.

Enthusiastically engage with guests, providing friendly assistance and answering any questions they may have.

Monitor train operations and ride conditions to maintain safety and efficiency.

Perform routine inspections and maintenance tasks on trains and related equipment.

Respond promptly to guest concerns or emergencies, providing assistance and following appropriate protocols.

Uphold the highest standards of safety, cleanliness, and guest service at all times.

Exceptional personal presentation.

About you

A strong work ethic with a customer focused and positive attitude.

Strong attention to detail and commitment to safety.

Excellent communication and interpersonal skills, with a friendly and approachable demeanor.

Ability to work in a fast-paced environment and adapt to changing priorities.

Availability to work flexible hours, including weekends, evenings, and holidays.

Troubleshooting and problem-solving skills