Train Ride Operator: Safe, Friendly Guest Experience

Tribe Group; Woombye; On-site; AUD 30,000 - 39,000; Full time

Job summary

Big Pineapple is seeking Train Ride Operators to deliver safe, enjoyable train rides and a magical guest experience. You will assist guests with boarding, monitor ride conditions, and perform routine checks to ensure safety and efficiency. Exceptional presentation and strong customer service are essential.

Applicants should have hospitality or amusement-ride experience, be able to work weekends/holidays, and demonstrate clear communication and safety-mindedness in a fast-paced environment.

Qualifications

• Experience in hospitality or operating amusement park rides or similar equipment.
• Good communication and organizational skills along with sound decision making.
• Available to work weekends and holidays.
• Ability to prioritize and work well under pressure.
• Have full Australian working rights.

Responsibilities

• To safely operate the Big Pineapple train according to established procedures and guidelines.
• Assist guests with boarding and disembarking trains, ensuring a smooth and efficient process.
• Enthusiastically engage with guests, providing friendly assistance and answering any questions they may have.
• Monitor train operations and ride conditions to maintain safety and efficiency.
• Perform routine inspections and maintenance tasks on trains and related equipment.
• Respond promptly to guest concerns or emergencies, providing assistance and following appropriate protocols.
• Uphold the highest standards of safety, cleanliness, and guest service at all times.
• Exceptional personal presentation.

Skills

Communication

Organizational skills

Decision making

Work under pressure

Australian work rights

Job description

Big Pineapple is seeking Train Ride Operators to deliver safe, enjoyable train rides and a magical guest experience. You will assist guests with boarding, monitor ride conditions, and perform routine checks to ensure safety and efficiency. Exceptional presentation and strong customer service are essential.

Applicants should have hospitality or amusement-ride experience, be able to work weekends/holidays, and demonstrate clear communication and safety-mindedness in a fast-paced environment.