Traffic Supervisor

AVADA Group Limited; Mackay Regional; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Opportunities for growth

Supportive & collaborative environment

Impact on traffic safety

Job summary

AVADA Traffic is seeking a Supervisor to manage a safe, productive, and profitable geographical area, primarily based at Mackay depot, with travel between sites required. You will oversee traffic controller teams, ensuring daily operations run smoothly and future activities align with client needs.

The role requires a minimum of 3 years in a supervisory traffic control role, strong knowledge of traffic management plans, and proven leadership skills.

Qualifications

• Minimum 3 years in a supervisory role in traffic control.
• Strong knowledge of traffic management plans and safety protocols.
• Excellent communication and leadership abilities.
• Ability to manage large teams in time-sensitive environments.
• Valid traffic control certification and driver’s license.

Responsibilities

• Oversee and coordinate operational activities of traffic controller teams.
• Conduct site audits and ensure safe, efficient job execution.
• Maintain accurate site records, pre-start checks, and vehicle inspections.
• Escalate incidents per procedure to Regional/State Manager.
• Coordinate client onboarding and ensure client requirements are met.
• Review daily/weekly rosters and shifts for efficiency.
• Ensure vehicles are roadworthy and signage inventory is managed.

Skills

Traffic management

Team leadership

MS Office

Time management

Communication

Problem-solving

Traffic control cert

Client relations

Education

Traffic control certification

Tools

MS Office

Job description

About the role

The purpose of the Supervisor is to manage and grow a safe, productive, and profitable geographical area. This role is responsible to oversee and coordinate the operational activities of the traffic controller teams to ensure the smooth and efficient functioning of both day of operations and future operational activities to meet client requirements. This role will be based in our depot in Mackay, however a requirement to travel between sites, depots and offices will be involved.

Key responsibilities

• Develop and conduct site audits and maintain site presence in line with company procedures, to ensure safe and efficient running of all jobs
• Implement company approved systems to ensure traffic controllers are completing accurate site records, pre-start records, vehicle inspections, signage inspections, stocktakes as per company procedures
• Adhere to the incident reporting procedure and escalation process by immediately reporting any serious, or public interest incident to the Regional/State Manager
• Ensure all client feedback, compliments, and complaints, are escalated to the Regional Manager and company Corrective Preventive Action process is adhered
• Ensure all client requirements, documentation is completed
• Participate in client onboarding process
• Review the daily, weekly rosters
• Review rejected shifts on a daily basis
• Ensure all vehicles are road worthy
• Manage the inventory of signage on vehicles and stores

About you

• Proven experience as a traffic controller, with a minimum of 3 years in a supervisory role
• Strong knowledge of traffic management plans and safety protocols
• Strong MS Office (Outlook, Word, Excel)
• Ability to lead, motivate and support a large team within a time-sensitive and demanding environment
• Strong organisational and time management skills ensuring operational activities remain on time and within budget
• Critical Thinking and Problem-Solving Skills
• Valid traffic control certification and driver's license
• Effective communication skills and ability to give feedback (positive/ negative) to team members
• Well-honed Client relationship skills to ensure provision of excellent service
• High personal integrity

Benefits

• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to make a real impact on traffic safety and efficiency

About us

AVADA Traffic is a leading traffic management operator and ancillary service provider with an established and extensive network of companies throughout Australia and New Zealand. AVADA Traffic provides services to government clients and major contractors in the civil infrastructure and maintenance sector. The organisation is on a significant growth curve and is seeking candidates wanting to learn and grow with the company, challenge themselves and enjoy the rewards of working with similar people driven for team success.