Trading Support Coordinator

Sims Metal Management; City of Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Sims Limited seeks a Supplier Services Support Coordinator to streamline vendor and customer transactions, pricing updates, and reporting across trading activities. You will work with Trading Managers and internal teams to ensure accuracy, timely communication, and strong customer service.

The role requires data analysis, excellent communication, and solid Excel skills, with the ability to adapt to changing priorities and work independently in a fast-paced environment.

Qualifications

• Proficient with Excel (intermediate–advanced).
• Experience in data analysis and reporting.
• Excellent verbal and written communication skills.
• Strong organisational and time-management abilities.
• Proactive team player who can work independently.

Responsibilities

• Coordinate and process daily vendor and customer transactions with accuracy and compliance.
• Maintain and update pricing workbooks; distribute customer price listings promptly.
• Prepare and issue monthly vendor intake reports; respond to vendor queries on payments, weigh tickets, and certificates of destruction.
• Provide system support to weighbridge staff and deliver excellent internal/external customer service.
• Collaborate with Trading Managers, Representatives, Financial Services, and the State Accountant to ensure seamless operations.
• Monitor CRM and website activity, manage inbound inquiries, and generate leads for buyers.
• Track and update unpriced ticket reports; support buyers in managing unpriced volumes.

Skills

Excel

Data analysis

Communication

Organisation

Team player

Job description

Founded in Australia in 1917, Sims Limited (Sims) is a global leader in metal recycling and circular solutions for technology. We play a critical role in advancing circularity and decarbonisation by supplying recycled materials and re-purposed products that help preserve our planet.

At Sims, we believe in developing our people. With a strong promote-from-within philosophy and a range of programmes that support continuous learning, we offer opportunities for meaningful, long-term careers. Employing more than 4,100 people worldwide, we operate over 155 facilities across 13 countries. As an ASX-listed company, Sims provides the stability, transparency, and professional growth opportunities of a publicly traded organisation, all driven by our purpose: to create a world without waste.

The Opportunity

We're seeking a Supplier Services Support Coordinator/ Trading Support Coordinator to join our team. In this role, you'll support smooth day to day operations by coordinating administration and pricing functions across vendor and customer transactions.

You’ll work closely with Trading Managers, Representatives, and internal stakeholders, ensuring accuracy, timely reporting, and effective communication.

Key Responsibilities

• Coordinate and process daily vendor and customer transactions with accuracy and compliance.
• Maintain and update pricing workbooks; distribute customer price listings promptly.
• Prepare and issue monthly vendor intake reports; respond to vendor queries on payments, weigh tickets, and certificates of destruction.
• Provide system support to weighbridge staff and deliver excellent internal/external customer service.
• Collaborate with Trading Managers, Representatives, Financial Services, and the State Accountant to ensure seamless operations.
• Monitor CRM and website activity, manage inbound inquiries, and generate leads for buyers.
• Track and update unpriced ticket reports; support buyers in managing unpriced volumes.

What You'll Bring

• Strong computer skills, particularly Excel (intermediate to advanced).
• Experience in data analysis and reporting.
• Excellent communication skills (verbal and written).
• Strong organisational and time management skills, with the ability to adapt to changing priorities.
• A proactive team player with the ability to work independently.