Trades Scheduler / Planner

O'Brien; Sydney; On-site; AUD 85,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Job summary

O’Brien® Glass is seeking an experienced Scheduler/Planner to join our Metro Operations team at the Wetherill Park branch. You will manage daily and future schedules for glaziers and contractors, coordinating site access, equipment and labour to keep jobs moving.

In a fast-paced environment you’ll optimise capacity, forecast workload and communicate clearly with customers, project managers and internal teams, while mentoring junior staff and adopting SimPRO where available.

Qualifications

• Experience in workforce management, scheduling or planning
• Strong communication and stakeholder management skills
• Excellent attention to detail and computer literacy
• Ability to manage competing priorities in a fast-moving environment
• Problem-solving skills and confidence making decisions
• Experience mentoring or supporting team members (highly regarded)
• SimPRO or trade-scheduling experience (desirable)

Responsibilities

• Manage daily and future schedules for glaziers and contractors
• Coordinate site access, equipment and labour to keep jobs moving
• Act as the escalation point for complex scheduling challenges
• Optimise capacity utilisation and minimise time to serve
• Support workload forecasting and resource planning
• Communicate clearly with customers, project managers and internal teams

Skills

Workforce management

Scheduling

Planning

Communication

Stakeholder management

Attention to detail

Computer literacy

Prioritization

Problem solving

Mentoring

SimPRO experience

Tools

SimPRO

Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Scheduler / Planner – Metro Operations (Wetherill Park) | O’Brien® Glass

$85,000–$90,000 + Super (Monthly pay cycle).

O’Brien® Glass is looking for an experienced Scheduler / Planner to join our Metro team at our Wetherill Park branch. If you thrive in a fast‑paced operational environment and enjoy coordinating people, schedules and resources, this role puts you at the centre of our glazing operations.

What You’ll Do

Manage daily and future schedules for glaziers and contractors

Coordinate site access, equipment and labour to keep jobs moving

Act as the escalation point for complex scheduling challenges

Optimise capacity utilisation and minimise time to serve

Support workload forecasting and resource planning

Communicate clearly with customers, project managers and internal teams

About You

You’re organised, proactive and calm under pressure. You bring:

Experience in workforce management, scheduling or planning

Strong communication and stakeholder management skills

Excellent attention to detail and computer literacy

Ability to manage competing priorities in a fast‑moving environment

Problem‑solving skills and confidence making decisions

Experience mentoring or supporting team members (highly regarded)

SimPRO or trade‑scheduling experience (desirable)

Why O’Brien®

Supportive operational leaders

Career development and learning opportunities

Recognition and reward programs

Employee discounts across O’Brien® and partner brands

Be part of an iconic Australian business with strong values

Ready to Make an Impact?

If you’re driven, caring, collaborative and genuine — we’d love to hear from you.

Must have full Australian working rights.

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you.

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents