Trade Manager - Group Sales & Partnerships

Sydney Zoo; Bunbury; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Free annual flu vaccinations

Workplace massages

Quarterly staff BBQs

Training opportunities

Fundraising events

Job summary

Sydney Zoo in Western Sydney seeks a Trade Manager to drive commercial growth through trade, group sales and tourism partnerships, while overseeing reservations, group bookings and visitor planning.

You will liaise with Group Sales, Operations and Visitor Experience teams to ensure seamless delivery of group experiences, inbound tourism programs, and corporate visits. The role combines commercial leadership, pricing, contracts oversight and staff management.

Qualifications

• Essential tertiary qualification or equivalent industry experience.
• Minimum 5 years in tourism, reservations, trade sales, group operations or related commercial roles.
• Proven ability to work across business units and manage stakeholder relationships.
• Strong commercial acumen with pricing, forecasting and revenue management experience.
• Excellent interpersonal, negotiation and organisational skills.

Responsibilities

• Drive commercial growth through trade, group sales and tourism partnerships.
• Oversee reservations, group bookings and visitor planning functions.
• Coordinate with Group Sales, Operations and Visitor Experience teams.
• Manage pricing, contracts and overall trade relationship management.
• Lead and develop the reservations and bookings team to ensure high service levels.

Skills

Business background

Marketing experience

Tourism knowledge

Hospitality experience

Education

Bachelor's degree in Business/Marketing/Tourism/Hospitality

Tools

CRM

Booking systems

Microsoft Office

Job description

Sydney Zoo in Western Sydney seeks a Trade Manager to drive commercial growth through trade, group sales and tourism partnerships, while overseeing reservations, group bookings and visitor planning.

You will liaise with Group Sales, Operations and Visitor Experience teams to ensure seamless delivery of group experiences, inbound tourism programs, and corporate visits. The role combines commercial leadership, pricing, contracts oversight and staff management.