Trade Counter Sales & Quotes Specialist

& Hanson Group Pty; Melbourne; On-site; AUD 42,000 - 64,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Profit share program

Employee discounts

Opportunities to work around Australia

Sustainability focus

Job summary

Lawrence & Hanson in Melbourne is seeking a hands-on customer service and sales ambassador to greet customers at the trade counter, take calls, and reply to emails. Youll ensure customers receive the right products on time and in full, with training provided to help you excel.

Youll handle quotes, build relationships with customers and suppliers, and keep the branch organized and welcoming. This role is fast-paced, social, and rewarding within a supportive team.

Qualifications

• Experience in trade sales, retail, hospitality, or any customer-facing role.
• Natural problem solver who enjoys finding solutions.
• Comfortable with tech and familiar with Microsoft Office.
• Positive, energetic, and team-oriented.
• Organised, proactive, and eager to learn.
• Looking for a fast-paced, social role with rewards.

Responsibilities

• Helping customers at the counter, over the phone, and via email.
• Preparing quotes and guiding customers to the right products.
• Building strong relationships with customers and suppliers.
• Keeping the branch organised, stocked, and looking great.
• Pitching in across the team to keep things running smoothly.

Skills

Experience in trade sales

Customer-facing role

Microsoft Office

Team-oriented

Organised

Proactive

Fast-paced environment

Tools

Microsoft Office

Job description

Lawrence & Hanson in Melbourne is seeking a hands-on customer service and sales ambassador to greet customers at the trade counter, take calls, and reply to emails. Youll ensure customers receive the right products on time and in full, with training provided to help you excel.

Youll handle quotes, build relationships with customers and suppliers, and keep the branch organized and welcoming. This role is fast-paced, social, and rewarding within a supportive team.