Trade Counter Rep.

Workpac Group; Sydney; On-site; AUD 51,000 - 58,000; Full time

Benefits offered by this job

Superannuation on base hours

Weekdays only

Job summary

WorkPac is recruiting for a Castle Hill-based client in the technical wholesale sector. The role focuses on stock control, order processing, and excellent customer service for trade customers.

You will assist with warehouse tasks, operate internal systems, and build relationships with local tradies. Forklift training may be provided and safety is a priority.

Qualifications

• Experience in warehousing and stock control is preferred.
• Forklift licence or willingness to obtain one.
• Confident communication with customers and teammates.
• Customer service or retail experience in trade or technical environments is valued.
• Strong relationship-building skills are expected.
• A practical mindset and willingness to learn new technical skills.
• Strong commitment to safety and teamwork.

Responsibilities

• Assist with stock control and inventory management.
• Support warehouse operations including picking and packing.
• Help customers find the right products and solutions (training provided).
• Use internal systems to process orders and enquiries (training provided).
• Deliver great counter service and support trade customers.
• Build strong relationships with local tradies and technicians.
• Operate a forklift (training and support available for the right candidate).
• Maintain a safe, clean, and organised workspace.

Skills

Warehousing experience

Forklift licence

Customer communication

Relationship building

Willingness to learn

Safety and teamwork

Tools

Internal order systems

Job description

Our well-established Castle Hill-based client operates within the technical wholesale supply sector, supporting trade and commercial customers through a combination of warehouse operations, inventory management, and customer service. Staff are responsible for maintaining stock accuracy, supporting customer enquiries, and ensuring products are available when required.

What you will be doing

• Assist with stock control and inventory management
• Support warehouse operations including picking and packing
• Help customers find the right products and solutions (training provided)
• Use internal systems to process orders and enquiries (training provided)
• Deliver great counter service and support trade customers
• Build strong relationships with local tradies and technicians
• Operate a forklift (will consider training and support for right candidate)
• Maintain a safe, clean, and organised workspace

What you will need

• Experience in warehousing is preferrable
• A forklift licence, or willingness to obtain one
• Confidence communicating with customers and teammates
• A genuine passion for helping customers
• Customer service or retail experience (trade or technical environments highly regarded)
• Strong relationship-building skills
• A practical mindset and willingness to learn new technical skills
• A strong commitment to safety and teamwork

What’s in it for you?

• $37.50 per hour + penalties
• Monday to Friday employment
• Super Paid on all base hours

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.