Trade Counter Specialist

CT Labour Hire; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

CT Labour Hire is seeking an experienced Service Centre Specialist for a trade counter role in Wetherill Park. You will engage with customers, book services, order parts and perform customer handovers. The position blends administration with customer service in a busy counter environment.

Requirements include prior trade counter experience, basic sales, parts knowledge, and a valid driver’s licence. Strong organisation and teamwork are essential.

Qualifications

• Previous experience in a similar customer service trade counter role.
• Basic sales and customer follow ups.
• Parts interpretation, working product knowledge.
• Support demonstrations, handovers and customer education.
• Ability to understand customer needs and offer practical solutions.
• Experience with HubSpot or a similar CRM system.
• Valid drivers licence.
• Strong organisation and time-management skills.
• Ability to work well within a busy team environment.

Responsibilities

• Engage with customers at a trade counter, booking services and guiding them through the process.
• Order parts and coordinate handovers with customers.
• Maintain accurate customer records and follow up on service needs.

Skills

Customer service

Administration

Time management

Team collaboration

Communication

Tools

HubSpot

Job description

CT Labour Hire & Recruitment offer tailored workforce solutions providing short & long term personnel to companies within Building & Construction, Electrical, Engineering, Warehousing and Manufacturing – Blue Collar and White Collar industries.

Our client is a busy an established company dealing with small machinery sales. They are seeking an experienced Service Centre Specialist experienced on a trade counter for a role located in Wetherill Park. This role will see youengaging with customers, booking services, ordering parts, customer handovers in a trade based service counter position. It's the perfect blend of administration and customer service.

This will be an ongoing position after a short Labour Hire trial period and will not be suitable for those holding a Working Holiday or Student Visa.

If you're organised, customer-focused and enjoy keeping things moving forward, we'd love to hear from you.

Do you have experience with the following?

• Previous experience in a similar customer service trade counter role;
• Basic sales and customer follow ups;
• Parts interpretation, working product knowledge;
• Support demonstrations, handovers and customer education;
• Ability to understand customer needs and offer practical solutions.
• Experience with HubSpot or a similar CRM system;
• Valid drivers licence;
• Strong organisation and time-management skills;
• Ability to work well within a busy team environment.

Your resume is important! Please ensure it is up to date.

We'll need 2 past employer referees, including current contact names and phone numbers.

Phone enquiries will not be taken and as the positions could start at short notice.

Please Note: Only short-listed candidates will be contacted.

We proudly embrace and promote cultural diversity and Equal Employment Opportunity within the workplace.