Trade Counter Pro: Plumbing Supplies & Customer Service

Reece; Hamilton; Hybrid; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for renovations

Reece Boost cashback & discounts

Paid parental leave

Job summary

Reece Group in Hamilton is seeking a Trade Counter Assistant to support plumbers and tradespeople with product knowledge and service at the counter. You will handle quotes, assist with stock, and help keep the branch organized and safe while occasionally delivering orders.

The role suits someone with retail or customer service experience, comfortable with technology, and holding a valid driver’s licence. Weekend shifts may be required as part of a friendly, team-oriented environment.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Is tech-savvy and adaptable to learning new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Job description

Reece Group in Hamilton is seeking a Trade Counter Assistant to support plumbers and tradespeople with product knowledge and service at the counter. You will handle quotes, assist with stock, and help keep the branch organized and safe while occasionally delivering orders.

The role suits someone with retail or customer service experience, comfortable with technology, and holding a valid driver’s licence. Weekend shifts may be required as part of a friendly, team-oriented environment.