Trade Counter Associate - Customer Service & Growth

Reece Group; Hamilton; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous staff discounts

Reece Boost

Paid parental leave

Job summary

Reece Group in Hamilton is seeking a friendly Trade Counter team member. You’ll help plumbers and tradespeople access products, provide information, quotes in person and over the phone, and support stock control to keep the branch running smoothly.

If you have retail or customer service experience, are tech‑savvy, hold a clean driver’s licence, and are open to varied shifts including weekends, this is a great place to develop your career with perks like bonuses, paid leave and staff discounts.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Is tech-savvy and adaptable to learning new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.
• Wants to develop their career - either locally, within our network or head office

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

Skills

Retail sales experience

Customer service

Phone communication

Stock handling

Driver's license

Tools

POS systems

Job description

Reece Group in Hamilton is seeking a friendly Trade Counter team member. You’ll help plumbers and tradespeople access products, provide information, quotes in person and over the phone, and support stock control to keep the branch running smoothly.

If you have retail or customer service experience, are tech‑savvy, hold a clean driver’s licence, and are open to varied shifts including weekends, this is a great place to develop your career with perks like bonuses, paid leave and staff discounts.