Trade Counter Assistant - Plumbing Mansfield (TH)

Reece; Mansfield; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Performance based bonuses

Structured learning and development

Real leadership development

Discounts on bathrooms/kitchens

Reece Boost benefits

Paid parental leave

Job summary

Reece is seeking a Trade Counter Assistant - Plumbing Mansfield to assist customers and plumbers with product information, quotes, and stock. This program is part of a high-potential Talent Hub that aims to fast-track leadership development through hands-on experience and tailored training.

You will work closely with Branch Leaders, gaining exposure across operations and developing the commercial, operational and people-leadership skills needed to progress in our network.

Qualifications

• Leadership potential and growth mindset.
• Experience in retail sales or leadership and enjoys helping customers.
• Strong customer service and communication skills.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control activities.
• Maintain a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Learn operational and commercial skills for future leadership roles.

Skills

Leadership potential

Retail sales

Customer service

Tools

POS systems

Job description

Trade Counter Assistant - Plumbing Mansfield (TH)***Looking to accelerate your career and develop into a future leader?*** **We're excited to be hiring for a unique opportunity within our Mansfield Plumbing branch. As part of one of Reece's high-performing Talent Hubs, this role has been designed to identify and fast-track ambitious individuals who demonstrate strong leadership potential and a desire to build a long-term career with Reece.** More than a Branch Staff position, this opportunity provides additional development, exposure and support to help prepare you for future leadership roles across our network. You'll work closely with experienced Branch Leaders, gain hands-on experience across all areas of the business, and develop the commercial, operational and people leadership skills needed to take the next step in your career. You'll work as part of the Branch Staff team, supporting plumbers and tradespeople by helping them access the products they need for their projects while also contributing to the day-to-day operations that keep the branch running smoothly. Every day will provide opportunities to build your technical knowledge, strengthen customer relationships and expand your understanding of how a successful branch operates. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by growth and progression, this is an exciting chance to join a development pathway designed to help talented individuals reach their leadership potential faster. **Your day-to-day:*** Providing customer service and information about products* Providing quotes both in person and over the phone* Undertaking pick packing and stock control activities* Maintaining a safe, organised, and welcoming branch environment* Make deliveries to customers using a company vehicle* Continue upskilling with tailored on the job training initiatives* Learning the operational and commercial skills that form the foundation of future leadership roles **We’d love to hear from you if you’re someone who:*** We're looking for people with leadership potential and a growth mindset.* Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone* Is tech-savvy and comfortable learning new systems* Has a clean, valid driver’s licence and is open to working various shifts, including weekends* Wants to develop their career - either locally or within the broader network. **Our perks and benefits:*** Performance based bonuses* Structured learning and development programs to support your career goals* Real leadership development opportunities* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave **What happens next!**After applying, you'll be invited to complete a short 15-20 minute chatbox interview with 5 questions at your own pace. Be sure to check your junk or spam folder if the invitation doesn't appear in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.