Trade Counter Assistant - Plumbing Balcatta (Th)

Reece Group; Western Australia; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts for renovations

Reece Boost cashback and discounts

Job summary

Reece Group in Balcatta is seeking a Trade Counter Assistant to support plumbers and tradespeople with product information, quotes, and branch operations. You will handle stock control, deliveries, and on-the-job training as you grow into leadership opportunities within our network.

Ideal candidates have leadership potential, retail or customer-facing experience, computer skills, and a valid driver’s licence. Weekend shifts may be required; a commitment to career development is essential.

Qualifications

• Leadership potential and growth mindset.
• Experience in retail sales or leadership and helping customers.
• Computer literacy and willingness to learn new systems.
• Clean, valid driver’s licence; open to working various shifts, including weekends.
• Career growth opportunities within local or broader network.

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Maintaining a safe, organised, and welcoming branch environment
• Make deliveries to customers using a company vehicle
• Continue upskilling with tailored on the job training initiatives
• Learning the operational and commercial skills that form the foundation of future leadership roles

Skills

Leadership potential

Growth mindset

Retail sales experience

Customer service

Computer literacy

Driver's license

Shift flexibility

Job description

Trade Counter Assistant - Plumbing Balcatta (TH)

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About this Unique role

As part of the Branch Staff team at Plumbing Balcatta, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position!

Working closely with experienced Branch Leaders, you'll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.

Your day-to-day

A typical day involves:

• Providing customer service and information about products

• Providing quotes both in person and over the phone

• Undertaking pick packing and stock control activities

• Maintaining a safe, organised, and welcoming branch environment

• Make deliveries to customers using a company vehicle

• Continue upskilling with tailored on the job training initiatives

• Learning the operational and commercial skills that form the foundation of future leadership roles

We’d love to hear from you if you’re someone who:

• We're looking for people with leadership potential and a growth mindset.

• Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone

• Can use a computer and is happy to learn new systems

• Has a clean, valid driver’s licence and is open to working various shifts, including weekends

• Wants to develop their career - either locally or within the broader network.

Our perks and benefits:

• Performance based bonuses

• Continuous learning and development programs to support your career goals

• Generous discounts for those looking to renovate their bathroom or kitchen

• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.