Trade Counter Assistant - Berrimah

Reece Group; Darwin; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Learning & development programs

Discounts on bathroom/kitchen

Reece Boost program

Paid parental leave

Job summary

Reece Group is seeking a customer-focused team member for its Trade Counter in Berrimah. You’ll assist plumbers and tradespeople with product access and information, handle in-person and phone quotes, and support stock control and pick/pack tasks to keep the branch running smoothly.

The role requires a positive attitude, tech-savviness, a valid driver’s license, and flexibility to work varied shifts, including weekends. Opportunities for career development across the network are available.

Qualifications

• Experience in retail sales or customer service
• Ability to provide accurate product information
• Comfort with making quotes in person and over the phone
• Familiarity with stock control and displays
• Willingness to learn new systems

Responsibilities

• Provide customer service and product information
• Prepare quotes in person or over the phone
• Undertake pick packing and stock control
• Keep the branch tidy and safe
• Occasionally deliver to customers using a company vehicle

Skills

Retail sales

Customer service

Stock control

Phone quotes

Tech-savvy

Tools

POS system

Job description

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About The Role

As part of the Trade Counter team in Berrimah, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

A Typical Day Involves

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and is happy to learn new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our Perks And Benefits

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.