Trade Counter Assistant - Camberwell

Reece Group; Melbourne; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Staff discounts

Parental leave

Job summary

Reece Group is looking for a customer-focused team member to join the Trade Counter in Camberwell. You will assist plumbers and tradespeople, provide product information, and handle quotes both in person and over the phone while helping with stock control and deliveries.

This role requires a willingness to work varied shifts, including weekends, and a drive to develop within our large, nationwide plumbing network. Training and career growth are supported across branches and head office.

Qualifications

• Experience in retail customer service or sales.
• Ability to provide accurate quotes in person and over the phone.
• Tech-savvy and able to learn new systems quickly.
• Clean, valid driver’s licence and willing to work varied shifts including weekends.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Assist with pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Skills

Retail sales

Customer service

Tech-savvy

Driver's license

Tools

POS systems

Job description

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About The Role

As part of the Trade Counter team in Camberwell, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our Perks And Benefits

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.