Trade Counter Assistant - Kelmscott

Reece Group; Kelmscott; On-site; AUD 46,000 - 58,000; Full time

Benefits offered by this job

Performance based bonuses

Flexibility around shifts

Paid annual leave

Continuous learning and development

Generous discounts for renovations

Reece Boost cashback and discounts

Paid parental leave

Job summary

Reece Group is seeking a Trade Counter Assistant in Kelmscott to support plumbers and tradespeople with products and on-site service. You will assist customers, provide quotes, and help with stock control while maintaining a tidy, safe branch environment.

The role includes occasional deliveries using a company vehicle and requires a friendly, tech‑savvy approach with a willingness to learn new systems and work weekend shifts when needed.

Qualifications

• Experience in retail sales or customer service.
• Ability to pick orders and maintain shop floor displays.
• Clean, valid driver’s license and weekend availability.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Skills

Customer service

Retail sales

Tech-savvy

Valid driver’s license

Tools

POS system

Job description

Trade Counter Assistant - Kelmscott

About Reece Plumbing

We are Australia’s leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Kelmscott , you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

A typical day involves:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and is happy to learn new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Flexibility around shifts
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

At Reece Group, we prioritize fairness and are here to support you at every step.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.