Trade Counter Assistant - Murarrie (Actrol)

Reece Australia Pty Ltd; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for bathroom and-k​

Reece Boost - cashback and discounts

Paid parental leave

Job summary

Reece Australia Pty Ltd in Murarrie (Actrol) is seeking a friendly Trade Counter Assistant to help engineers, project managers and tradespeople access products, quotes and stock. You’ll join a busy branch team and play a key role in delivering great service.

If you have retail or customer service experience, enjoy learning, and hold a valid driver’s license, you’ll fit well. We offer bonuses, paid leave, development programs and staff discounts within a long-standing, nationwide plumbing and

Qualifications

• Previous experience in retail sales or customer service and enjoys helping customers in person and over the phone.
• Willing to learn even if not currently experienced in this space.
• Able to pick orders, maintain shop floor displays and ensure information provided is accurate.
• Able to use a computer and learn new systems.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Helping keep the branch tidy and safe.
• Making occasional deliveries to customers using a company vehicle.

Skills

Customer service

Retail sales

Attention to detail

Computer literacy

Job description

Trade Counter Assistant - Murarrie (Actrol)

About Actrol We keep things cool! We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Murarrie you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

Your day-to-day A typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Might not have experience in this space, but is willing to learn
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean valid driver’s licence
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.

We’d love to hear from you.