Trade Counter Assistant - Braddon

Reece Australia Pty Ltd; North Canberra; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Performance-based bonuses

Paid annual leave

Learning and development programs

Discounts on home improvements

Reece Boost cashback and discounts

Paid parental leave

Job summary

Reece Group in Braddon is seeking a friendly Trade Counter Assistant to join the team. You’ll split your day between helping tradespeople, delivering parts, and keeping the warehouse and counter running smoothly.

If you have experience in delivery, retail, or customer service, enjoy assisting customers in person and over the phone, and are comfortable with new systems, this role offers comprehensive training and a clear path within our network.

Qualifications

• Experience in delivery driving, retail or customer service.
• Ability to pick orders and maintain shop displays.
• Comfort learning new systems and using company tools.

Responsibilities

• Deliver parts and products to customers.
• Undertake pick packing and stock control activities.
• Help keep the branch and warehouse tidy and safe.
• Provide customer service and information about products.

Skills

Delivery driving

Retail experience

Customer service

Tech-savvy

Job description

Trade Counter Assistant - Braddon

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Braddon, you'll divide your time between delivering products, providing customer service to plumbers and other tradespeople as well as undertaking other tasks that keep the warehouse and trade counter running smoothly.

Your day-to-day

A typical day involves:

• Delivering parts and products to customers using a company vehicle
• Undertaking pick packing and stock control activities
• Helping keep the branch and warehouse tidy and safe
• Providing customer service and information about products

We'd love to hear from you if you're someone who:

• Has previous experience in delivery driving, retail or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver's licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

What happens next!

After submitting your application, you'll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don't worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you'll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support.

Contact us at [e-mail], and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace - it's where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you're working in our branches, showrooms, or support centre, you'll be part of a team committed to professional growth and delivering world-class solutions.

We'd love to hear from you. Get in touch at [e-mail]