Trade Counter Assistant - Heatherbrae

Reece Australia Pty Ltd; Newcastle-Maitland; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts on renovations

Reece Boost cashback and discounts

Paid parental leave

Job summary

Reece Australia Pty Ltd is seeking a Trade Counter Assistant in Heatherbrae to support daily branch operations. You will deliver parts, assist customers including plumbers, and help maintain stock and showroom displays.

The role involves learning our systems, working across various shifts including weekends, and contributing to a safe, tidy branch environment while developing your career within the network.

Qualifications

• Has prior experience in delivery driving, retail or customer service.
• Can handle pick packing and stock control activities.
• Comfortable using systems and learning new software.

Responsibilities

• Delivering parts and products to customers using a company vehicle.
• Undertaking pick packing and stock control activities.
• Helping keep the branch and warehouse tidy and safe.
• Providing customer service and information about products.

Skills

Delivery driving

Retail experience

Customer service

Tech-savvy

Clean driver's licence

Job description

Trade Counter Assistant - Heatherbrae

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Heatherbrae, you’ll divide your time between delivering products, providing customer service to plumbers and other tradespeople as well as undertaking other tasks that keep the warehouse and trade counter running smoothly.

Your day-to-day

• Delivering parts and products to customers using a company vehicle
• Undertaking pick packing and stock control activities
• Helping keep the branch and warehouse tidy and safe
• Providing customer service and information about products

We’d love to hear from you if you’re someone who:

• Has previous experience in delivery driving, retail or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

About Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States.

Reece is a place where people make a real difference.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Reece is more than a workplace - it's where your passion meets purpose.

In Australia and New Zealand, we support the essential industries that keep communities thriving.

With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career.

Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.