Town Hall Venue Experience Coordinator - Part-Time

Careers at Council; Maitland City Council; On-site; AUD 61,000 - 68,000; Part time

Benefits offered by this job

Training & development

Parental leave

Personal leave

Fitness Passport

Healthy Employee Program

Job summary

Maitland Town Hall is seeking a Part-time Town Hall Venue Operations Officer to support bookings and day-to-day operations. The role involves coordinating venue bookings, responding to enquiries and maintaining records while ensuring a smooth experience for hirers and the public.

Working with a diverse team, you will manage priorities in a fast-paced setting and assist with supervision during shifts on a 7-day roster, 30 hours per week, with an hourly rate in the provided range.

Qualifications

• Strong administration and business support skills.
• Experience with customer relations, bookings and venue management.
• Exceptional customer experience skills.
• Ability to coordinate priorities in a fast-paced environment.
• Experience supporting a team and supervising staff on shift.

Responsibilities

• Coordinate venue bookings and respond to customer enquiries.
• Prepare booking documentation and maintain accurate records.
• Assist with day-to-day administration of Maitland Town Hall.
• Act as a key point of contact from enquiry through to event delivery.
• Provide operational support in a part-time environment.

Skills

Administration

Customer relations

Bookings & venue mgmt

Customer experience

Team support & supervision

Education

Certificate IV of Events Mgmt / Business Admin / Live Production & Technical Theatre or related

Job description

Maitland Town Hall is seeking a Part-time Town Hall Venue Operations Officer to support bookings and day-to-day operations. The role involves coordinating venue bookings, responding to enquiries and maintaining records while ensuring a smooth experience for hirers and the public.

Working with a diverse team, you will manage priorities in a fast-paced setting and assist with supervision during shifts on a 7-day roster, 30 hours per week, with an hourly rate in the provided range.