Tournament Services Lead - Adelaide International

Tennis Australia Limited; Adelaide; On-site; AUD 120,000 - 150,000; Full time

Job summary

Tennis Australia Limited is seeking a Tournament Services Lead to direct planning and delivery of essential services for the Adelaide International. You will oversee Accreditation, Transport, Player Services and related areas, coordinating with Event Operations and International Events teams to ensure top-notch experiences for players and teams.

We value strong organizational and stakeholder management skills, with a track record in large-scale event operations and the ability to drive service

Qualifications

• Experience in large-scale sporting or entertainment event operations.
• Strong event logistics and project management skills.
• Ability to build effective relationships across diverse stakeholders.

Responsibilities

• Lead the planning and delivery of key Tournament Services areas.
• Support the recruitment, onboarding and ongoing delivery of Functional Area Supervisors.
• Coordinate operational requirements including technology, systems, furniture and fitout.
• Develop best-practice documentation and training materials.
• Work closely with internal teams to align systems and service standards.
• Support teams before and during the event.
• Ensure Tournament Services areas meet ATP and WTA requirements and delivery standards.

Skills

Event logistics

Project management

Stakeholder management

Team leadership

Job description

Help deliver the behind-the-scenes operations that keep the Adelaide International running at its best.

We’re looking for a Tournament Services Lead to lead the planning and delivery of key tournament services across Accreditation, Player Accreditation, Transport and Player Services.

Working closely with our Event Operations and International Events teams, you’ll help ensure our people, spaces and systems are set up for success, while supporting the delivery of an exceptional experience for players and teams.

In this role, you’ll:

• Lead the planning and delivery of key Tournament Services areas
• Support the recruitment, onboarding and ongoing delivery of Functional Area Supervisors
• Coordinate operational requirements including technology, systems, furniture and fitout
• Develop best-practice documentation and training materials
• Work closely with internal teams to align systems and service standards
• Support teams before and during the event
• Ensure Tournament Services areas meet ATP and WTA requirements and delivery standards

You’ll bring experience in large-scale sporting or entertainment event operations , strong event logistics and project management skills, and the ability to build effective relationships across a diverse range of stakeholders.

If you thrive in fast-paced event environments, enjoy bringing complex operations together and are passionate about delivering exceptional experiences for players and teams, we’d love to hear from you.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

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