Touring And Travel Professional

All Star Group; Melbourne; On-site; AUD 55,000 - 90,000; Full time

Job summary

All Star Group, part of the Belgravia network, is seeking a travel coordinator to manage domestic and international group bookings and create detailed itineraries. You will liaise with suppliers, venues and teams to ensure smooth delivery.

The role requires experience with multi‑component itineraries, strong attention to detail and excellent communication. You’ll handle executive travel and support ongoing group experiences across Belgravia businesses.

Qualifications

• Experience as travel agent or travel coordination role.
• Booking flights, accommodation, transfers and multi‑component itineraries.
• Experience coordinating group travel, tours or sports tours.
• Working knowledge of travel booking systems, supplier portals and itinerary-management tools.
• High attention to detail and ability to manage multiple bookings, deadlines and changing priorities.
• Strong written and verbal communication, customer service and stakeholder management.
• Sound commercial judgement balancing cost, flexibility and traveller needs.
• Discretion when handling confidential executive and traveller information.
• Full Australian working rights.
• Experience with Envoyage Networks (Amadeus, Sabre, Tramada etc).

Responsibilities

• Coordinate domestic and international travel bookings for tours and groups.
• Develop accurate itineraries reflecting participant needs and budgets.
• Manage group allocations, rooming lists, manifests, deadlines, amendments and cancellations.
• Liaise with internal teams, participants, suppliers, venues and partners.
• Source and compare travel options, negotiate value and support commercial performance.
• Maintain booking records and traveller information.
• Provide timely assistance with disruptions and urgent changes.
• Manage end-to-end travel for executives across groups.
• Prepare efficient itineraries for domestic and international trips.
• Coordinate flights, accommodation, ground transport and related services.

Skills

Travel coordination

Flight bookings

Attention to detail

Customer service

Stakeholder management

Communication

Commercial judgement

Discretion

Tools

Envoyage Networks

Amadeus

Sabre

Tramada

Job description

Key responsibilities

• Coordinate domestic and international travel bookings for tours, experiences and sporting groups, including flights, accommodation, transfers and related services.
• Develop accurate, practical itineraries that reflect participant needs, budgets, schedules and operational requirements.
• Manage group allocations, rooming lists, manifests, booking deadlines, amendments and cancellations.
• Liaise with internal teams, participants, travel suppliers, venues and tour partners to ensure smooth delivery.
• Source and compare travel options, negotiate value and support the commercial performance of tours and experiences.
• Maintain booking records, traveller information and supporting documentation.
• Provide timely assistance with disruptions, urgent changes and traveller issues.
• Manage end-to-end travel arrangements for executives across the wider group of companies.
• Prepare efficient, detailed itineraries for domestic and international trips, including multi-sector and time-sensitive travel.
• Coordinate flights, accommodation, ground transport, meeting-related travel and other requested services.

About you

• Demonstrated experience as a travel agent, travel consultant or in a comparable travel coordination role.
• Strong experience booking flights, accommodation, transfers and multi-component itineraries.
• Experience coordinating group travel, tours or sports tours.
• Working knowledge of travel booking systems, supplier portals and itinerary-management tools.
• High attention to detail and the ability to manage multiple bookings, deadlines and changing priorities.
• Strong written and verbal communication, customer service and stakeholder-management skills.
• Sound commercial judgement, including the ability to compare options and balance cost, flexibility and traveller needs.
• Discretion when handling confidential executive and traveller information.
• Full Australian working rights.
• Experience with the Envoyage Networks suite of systems (Amadeus, Sabre, Tramada etc)

About us

The Belgravia All Star Group operates a growing network of All Star cheerleading and dance gyms, supporting athletes of different ages and abilities through high-quality coaching, safe development pathways and strong local communities. Part of the wider Belgravia Group, it combines the identity and relationships of its local gyms with group-wide systems, governance, expertise and investment. All Star Experiences is the All Star Group's dedicated travel and experiences division. It builds on the organisation's established capability in domestic and international group travel, creating fully managed tours for teams, athletes, families, schools, sporting organisations and other Belgravia businesses.