Tolling Infrastructure Engineer

North East Link State Tolling Corporation; City of Melbourne; On-site; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning Budget

Job summary

STC is seeking a Tolling Infrastructure Engineer to shape and maintain the tolling technology environment across roadside systems, back-office platforms, networks and supporting infrastructure.

You will provide expert technical leadership, work with vendors, and ensure tolling systems are reliable, secure and aligned with strategy. A strong focus on high-availability environments and continuous improvement is required.

Qualifications

• Graduate or post-graduate IT qualification required.
• At least 10 years’ experience in technology infrastructure and resilient design.
• Experience in high-availability or mission-critical environments.
• Experience with OT/IT environments, backup, DR and BC controls is advantageous.
• Knowledge of ITIL and operational service management is essential.
• Experience in tolling operations or large infrastructure projects is preferred.
• Familiarity with SD-WAN, Entra ID, Azure Virtual Desktop and cloud security tools.

Responsibilities

• Define and maintain tolling infrastructure architecture across on-prem and hybrid cloud.
• Lead planning, testing, deployment and lifecycle management of services for high availability.
• Evaluate technologies and ensure secure, scalable, value-driven solutions.
• Apply network principles to tolling infrastructure design and support.
• Define security governance, resilience measures and risk mitigation.
• Design monitoring, logging and observability dashboards for governance and ops.
• Develop enterprise architecture artefacts and participate in governance reviews.
• Promote continuous improvement across the tolling technology stack.

Skills

ITIL knowledge

Operational service management

High availability design

OT/IT integration

Security architecture

Stakeholder management

Education

Bachelor's degree in Information Technology or related discipline

Tools

SD-WAN

Entra ID

Azure Virtual Desktop

On-prem networking

Azure Security tools

AWS security tools

ISMS (Cyber Governance)

Endpoint XDR

Azure Sentinel

FortiSASE

Job description

About the Role – Tolling Infrastructure Engineer

The Tolling Infrastructure Engineer is responsible for shaping and maintaining STC’s tolling technology environment, including roadside systems, back-office platforms, networks and supporting infrastructure. The role provides expert technical leadership, works closely with vendors and partners, and ensures tolling systems are reliable, secure, resilient and aligned with organisational strategy.

Key Responsibilities

• Provide subject matter expertise across networks, hybrid cloud, domain services and cyber security to support the design, delivery, operation and continuous improvement of the Toll Collection Capability Platform.
• Define, design, implement and maintain tolling infrastructure architecture across on-premises and hybrid cloud environments, ensuring alignment with tolling objectives, enterprise architecture principles and technology standards.
• Lead the planning, development, testing, deployment, monitoring and lifecycle management of infrastructure services to support secure, scalable and reliable operations in high-availability, mission-critical environments.
• Evaluate, recommend and govern infrastructure technologies, products and services to ensure they are fit for purpose, secure, scalable and deliver value.
• Apply network and communications principles, standards and patterns to the design and support of tolling infrastructure solutions.
• Define and support security architecture, policies, governance controls, compliance requirements, resilience measures and risk mitigation strategies across tolling infrastructure.
• Design and maintain monitoring, logging, alerting, reporting and observability dashboards to support operational insight, governance assurance and service transparency.
• Develop and maintain enterprise and solution architecture artefacts, and contribute to governance reviews, approvals and stakeholder sign-off processes.
• Promote continuous improvement across the tolling technology stack to strengthen performance, resilience and service outcomes.

About You

You are a highly capable and collaborative technology professional with strong stakeholder management skills and the ability to deliver practical, business-aligned outcomes in complex environments.

You build trusted relationships, communicate with influence, and work effectively across teams to achieve shared goals.

You are accountable, adaptable and committed to continuous improvement, with a strong focus on safety, inclusion, wellbeing and high-quality service delivery.

Qualifications & Professional Experience

Required

• A relevant tertiary qualification in Information Technology or other relevant discipline granted by a tertiary education provider at graduate or post graduate level.
• At least 10 years’ relevant experience in Technology infrastructure, with demonstrated expertise in the design, delivery and operation of secure, reliable and resilient infrastructure services.
• Experience in high-availability or mission-critical environments.
• Experience supporting distributed or Operational Technology (OT) environments and IT environments, including backup, disaster recovery, and business continuity controls is highly advantageous.
• Knowledge and/or experience of ITIL and operational service management.
• Knowledge of, or experience within, tolling operations and technology environments, preferably gained in large-scale roads or infrastructure projects.
• Experience in having designed, established, and managed green fields technology infrastructure environment is highly advantageous.
• Knowledge and/or experience with SD-WAN, Entra ID, Azure Virtual Desktop, On-premises networking, Azure Security tools, AWS security tools, ISMS (Cyber Governance), Endpoint XDR, Azure Sentinel, and FortiSASE

Who Are We?

At STC, we’re more than a statutory organisation — we’re pioneers shaping the future of transport in Victoria.

Tasked with acting as the asset-owner of the North East Link road on completion, we will be responsible for managing and controlling the use of and access to, operating and maintaining and setting and collecting tolls for the North East Link road.

Our vision is to be best-in-class asset owner-operators, guided by our core values:Collaboration,Innovation,Excellence, andRespect. We’re building a workplace that’s fair, flexible, and inclusive, where your contributions matter.

Why Choose STC?

This is a rare opportunity to be part of adynamic teamat the forefront of change. We offer:

• Flexible working arrangementsto support your work-life balance.
• A chance to contribute to one ofVictoria’s most exciting infrastructure projects.
• Awelcoming, high-performing teamthat values collaboration and excellence.
• Personal and professional development, including a guaranteed Learning Budget to grow your skills every year!

STC is committed to equal employment opportunity, and we welcome applicants fromall backgrounds, including First Nations people. As a statutory organisation, STC upholds public sector employment principles, ensuring fair and reasonable treatment of everyone.

This advertisement will close on: Tuesday 27 October 2026

The Position Description provides a comprehensive overview of the role and is available on request. For further information please contact: **************@nelstc.vic.gov.au