TMC MOTORWAY OPERATOR

Transport for NSW; Sydney; On-site; AUD 125,000 - 140,000; Full time

Job summary

Transport for NSW is seeking a dedicated professional to join the Transport Management Centre in Eveleigh. This permanent, on-site role involves monitoring motorways, responding to incidents, and coordinating traffic management within a 24/7 operations framework to ensure a safe and efficient road network for customers.

You will work with a proactive team in a challenging environment, delivering timely incident response and clear stakeholder communication in a fast-paced setting.

Qualifications

• Knowledge of traffic management and motorway operations.
• Operational judgment and clear communication in 24/7 environments.
• Experience in control room or network management environments.

Responsibilities

• Deliver day-to-day motorway operations using TMC systems to ensure safe movement of customers and adherence to standards.
• Manage designated motorways, monitor the motorway and adjacent network, respond to unplanned incidents, and provide clear information to field resources and stakeholders.
• Coordinate the management of motorway operations including monitoring, incident response and traffic management actions in a highly complex 24/7 operating environment.

Skills

Traffic management

Motorway operations

Incident response

Control room operations

Communication

Tools

TMC systems

Job description

You're passionate about a career delivering solutions that impact millions.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

• Working as part of a team delivering day to day motorway operations through the use of TMC operational systems to ensure safe and efficient movement of customers and adherence to standards and procedures.
• This role will see you manage the operations of designated motorways, monitor the motorway and adjacent network, respond to unplanned incidents, provide clear and concise information to field resources and stakeholders, and contribute to incident planning, operational procedures and continuous training within a 24/7 operations environment.
• You will coordinate the management of motorway operations including monitoring, incident response and system based traffic management actions in a highly complex and technical 24/7 operating environment requiring proactive risk management and timely incident response.

For more information on this position and business unit, view the role description and information pack.

About you

• Your knowledge and understanding of traffic management, motorway operations and computer based systems, along with demonstrated operational judgement and communication capability formed across traffic operations, control room or network management environments will see you manage multiple motorways, respond effectively to incidents impacting the network, and minimise congestion impacts to lead to safe, efficient and reliable road network outcomes for customers.
• You’re recognised as customer focused and collaborative, skilled at monitoring, coordinating and responding to motorway operations and incidents, experienced in working within complex, technical operations environments managing risk and supportive 24/7 service delivery.

This is a permanent role, based in Transport Management Centre (TMC) -Eveleigh. The salary for this position is a Transport Grade 7 ($124,810 - 139,787) per annum plus superannuation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

Applications close 11:59 PM Wednesday 28 October 2026.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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