Ticketing Programs Coordinator (Media)

Adelaide Fringe; Adelaide; Hybrid; AUD 58,000 - 78,000; Full time

Job summary

Adelaide Fringe in Adelaide is seeking a Ticketing Programs Coordinator (Media) to oversee ticketing operations for the festival and ensure a smooth box office experience for attendees.

The role requires leadership in a fast‑paced environment, coordinating shifts that include evenings and weekends, and strong IT skills with Red61, Microsoft Office and Google Suite.

Qualifications

• Experience in ticketing, box office or customer service leadership in festivals, events or venues.
• Experience supervising staff in high‑pressure or fast paced contexts.
• Familiarity with ticketing systems (Red61 or similar).
• Strong computer literacy across Microsoft Office, Google Suite and digital tools.
• Ability to work evenings, weekends and public holidays across a rotating roster in Feb–Mar 2027.
• Current Police clearance, or willingness to obtain one.
• Experience in an open‑access arts festival is desirable.

Skills

Ticketing leadership

Staff supervision

Open-access arts familiarity

Evenings/weekends availability

Tools

Red61

Microsoft Office

Google Suite

Job description

Applications close: 20 Sep 2026 (Midnight Adelaide time)

POSITION

Adelaide Fringe Ticketing Programs Coordinator (Media)

EMPLOYMENT

Full time (Fixed Term, FTE 38 Hours), 3 November 2026 to 21 March 2027

SALARY

$68,042 per annum (pro rata), plus 12% superannuation

Education / Experience

• Demonstrated experience in a ticketing, box office or customer service leadership role in festivals, events or venues.
• Experience supervising staff in high-pressure or fast paced operational contexts.
• Familiarity with ticketing systems (Red61 or similar).
• Strong computer literacy across Microsoft Office, Google Suite and digital tools.
• Ability to work evenings, weekends and public holidays across a rotating roster during February and March 2027.
• Current Police clearance, or willingness to obtain one.
• Experience in an open-access arts festival. (desirable)

Soft Skills and Personal Attributes

• A positive and enthusiastic attitude with a passion and commitment to the arts.
• Calm under pressure with strong problem-solving skills.
• Excellent communicator with a stakeholder-first mindset.
• Organised and detail focused while managing multiple priorities.
• Flexible, approachable and collaborative.

More details in the PD attached.