Senior Artist Ticketing Coordinator

Adelaide Fringe; Adelaide; Hybrid; AUD 67,000 - 82,000; Full time

Job summary

Adelaide Fringe is seeking an experienced coordinator to lead box office and customer service operations during February and March 2027, including evenings and weekends.

The role requires festival experience, staff supervision, familiarity with Red61 or similar, strong digital literacy, and a professional, stakeholder-focused approach. Police clearance is required or willing to obtain one; experience in an open-access arts festival is desirable.

Qualifications

• Demonstrated festival experience or experience in a ticketing, box office or customer service leadership role in festivals, events or venues.
• Experience supervising staff in high-pressure or fast paced operational contexts.
• Familiarity with ticketing systems (Red61 or similar).
• Strong digital literacy across Microsoft Office, Google Suite and digital tools.
• Ability to work evenings, weekends and public holidays across a rotating roster during February and March 2027.
• Current Police clearance, or willingness to obtain one.
• Experience in an open-access arts festival. (desirable)

Skills

Festival experience

Staff supervision

Ticketing systems

Digital literacy

Evenings/weekends work

Police clearance

Open-access arts festival (desirable)

Tools

Red61

Job description

Applications close: 20 Sep 2026 (Midnight Adelaide time)

EMPLOYMENT:Full time (Fixed Term, FTE 38 Hours), 3 November 2026 to 21 March 2027

SALARY: $74,500 per annum (pro rata), plus 12% superannuation

ESSENTIAL / DESIRABLE CRITERIA

Education / Experience

• Demonstrated festival experience or experience in a ticketing, box office or customer service leadership role in festivals, events or venues.
• Experience supervising staff in high-pressure or fast paced operational contexts.
• Familiarity with ticketing systems (Red61 or similar).
• Strong digital literacy across Microsoft Office, Google Suite and digital tools.
• Ability to work evenings, weekends and public holidays across a rotating roster during February and March 2027.
• Current Police clearance, or willingness to obtain one.
• Experience in an open-access arts festival. (desirable)

Soft Skills and Personal Attributes

• A positive and enthusiastic attitude with a passion and commitment to the arts.
• Calm under pressure with strong problem-solving skills.
• Excellent communicator with a stakeholder-first mindset.
• Organised and detail focused while managing multiple priorities.
• Flexible, approachable and collaborative.

We strongly encourage applications from First Nations Peoples and welcome applications from those frommarginalisedgroups.