Thrift Store Supervisor (Casual)

The Salvation Army Australia; Swan Hill; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible working arrangements

Health & wellness initiatives

Aboriginal and Torres Strait Islander

Training and development opportunities

Meaningful, community-focused work

Job summary

The Salvation Army Swan Hill Corps is seeking a Thrift Store Supervisor to deliver exceptional customer service and support day-to-day store operations on-site in Swan Hill, VIC. Reporting to the Corps Officer, this casual role includes processing, pricing and merchandising donated goods, assisting with promotions, cash handling, opening/closing procedures and maintaining a safe work environment.

Ideal candidates have retail customer service experience, strong communication and time-management

Qualifications

• Demonstrated customer service experience in a retail environment.
• Ability to work collaboratively in a team setting.
• Strong presentation and written/verbal communication skills.
• Nationally Coordinated Criminal History Check is required.
• Drivers Licence and Working With Children Check.

Responsibilities

• Deliver exceptional customer service across all store areas.
• Assist with processing, pricing and merchandising of donated goods.
• Support promotional activities and visual merchandising.
• Complete opening/closing procedures, cash handling and banking tasks.
• Maintain a safe, clean store environment and follow WHS procedures.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Time management

Job description

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters The Salvation Army Swan Hill Corps is a Christian Church in the heart of Swan Hill. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community.

Number Of Positions Available 1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters The Salvation Army Swan Hill Corps is a Christian Church in the heart of Swan Hill. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community.

About The Role As a Thrift Store Supervisor, this is your opportunity to deliver exceptional customer service while supporting the day-to-day operations of the store and contributing to the mission and community impact of The Salvation Army. Reporting to the Corps Officer, this is a casual position, based on-site in Swan Hill, VIC

How You Will Make An Impact

• Deliver exceptional customer service and provide assistance across all areas of the store.
• Support the processing, pricing and merchandising of donated goods to maximise sales and presentation.
• Assist with promotional activities, visual merchandising and maintaining store standards.
• Complete store opening and closing procedures, cash handling and banking tasks as required.
• Maintain a safe, clean and secure environment by following Work Health and Safety and security procedures.
• Provide guidance and support to team members while following established policies, procedures and operational requirements.

What You Will Bring

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting.
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people.
• Ability to prioritise tasks and manage time effectively.
• A Nationally Coordinated Criminal History Check is required
• Drivers Licence
• Working With Children Check

What We Offer

• Flexible working arrangements.
• Access to EAP and health & wellness initiatives
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration