Therapy Support & Front Desk Coordinator

H2 Health; Mountain Top; On-site; AUD 31,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly pay

401(k) with match

Growth opportunities in healthcare

Work-life balance

Supportive, clinician-led team culture

Parental leave

Employee rewards

Job summary

H2 Health is hiring a Therapy Support Specialist for our Mountain Top outpatient clinic. You will assist with scheduling, check-in, and preparing patients for therapy, while supporting licensed therapists with non-skilled tasks.

You will help maintain a clean, safe clinic environment and support the care team throughout patient visits. This non-skilled role emphasizes assisting with front-office needs, EMR tasks, and patient preparation.

Qualifications

• Customer service and communication skills are required.
• High school diploma or equivalent is required.
• Healthcare office experience is a plus but not required.

Responsibilities

• Create a welcoming, positive experience for patients.
• Support patient scheduling, intake, and front-office needs.
• Assist with EMR tasks, referrals, and patient records.
• Prepare patients and treatment areas for therapy.
• Assist with exercises and functional activities as directed by a licensed therapist.
• Keep therapy equipment and clinic spaces clean, safe, and ready.
• Work closely with physical therapists, occupational therapists, and clinic team members.
• Help the team stay organized so clinicians can focus on patient care.

Skills

Customer service

Communication

Team-oriented

Organized

Computers literacy

Education

High school diploma or equivalent

Tools

EMR systems

Job description

H2 Health is hiring a Therapy Support Specialist for our Mountain Top outpatient clinic. You will assist with scheduling, check-in, and preparing patients for therapy, while supporting licensed therapists with non-skilled tasks.

You will help maintain a clean, safe clinic environment and support the care team throughout patient visits. This non-skilled role emphasizes assisting with front-office needs, EMR tasks, and patient preparation.