Clinic Front Desk Specialist

Health Space Clinics; Bullatale; On-site; AUD 45,000 - 60,000; Full time

Job summary

Health Space Clinics is seeking a friendly Clinic Receptionist to provide a professional, welcoming front-of-house experience for clients, practitioners and visitors. You will manage reception, phones, emails and appointments to ensure the clinic runs smoothly.

Key duties include greeting clients, checking in/out, handling enquiries, bookings and payments, and maintaining accurate client records while upholding confidentiality.

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional and approachable manner.
• Strong organisational and time-management skills.

Responsibilities

• Welcome and greet clients in a friendly and professional manner
• Manage the reception desk and maintain a clean, organised and welcoming reception area
• Check clients in and out of appointments
• Assist clients with general enquiries, bookings, payments and appointment information
• Answer incoming phone calls promptly and professionally
• Manage general reception and clinic email enquiries
• Book, reschedule and cancel client appointments
• Manage practitioner calendars and appointment availability
• Assist with new client registrations and ensure client information is accurately recorded
• Maintain client confidentiality and handle personal information appropriately

Job description

Health Space Clinics is seeking a friendly Clinic Receptionist to provide a professional, welcoming front-of-house experience for clients, practitioners and visitors. You will manage reception, phones, emails and appointments to ensure the clinic runs smoothly.

Key duties include greeting clients, checking in/out, handling enquiries, bookings and payments, and maintaining accurate client records while upholding confidentiality.