Therapeutic Youth Worker

Impact Care Solutions; Newcastle-Maitland; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Growth & Training

Supportive Team

Flexible Shifts

Real Impact

SCHADS Level 3

Salary Packaging

Job summary

Impact Care Solutions is seeking compassionate Therapeutic Care / Youth Workers to provide trauma-informed support to young people in OOHC. You will build trusting relationships, implement positive behaviour strategies, and assist with daily routines and life skills across flexible shifts including sleepovers and weekends.

The role emphasizes trauma-informed practice, de-escalation, and culturally competent support for diverse youth, with SCHADS Level 3 pay rates and salary packaging available

Qualifications

• Trauma-informed care and de-escalation experience.
• Ability to apply positive behaviour support strategies.
• Experience with diverse cultural and linguistic backgrounds (CALD).

Responsibilities

• Provide trauma-informed care aligned with each young person’s plan.
• Build positive, trusting relationships.
• Apply de-escalation techniques during crisis states involving aggression or sexualised conduct.
• Support daily routines, community activities, and life skills.
• Work across varied shifts, including sleepovers and weekends.

Education

Certificate IV in Community Services, Youth Work or similar

TCI training

Tools

PECS/AAC

Job description

Make a Lasting Impact with Impact Care Solutions

At Impact Care Solutions, we provide therapeutic support to young people in Out-of-Home Care (OOHC) who’ve experienced trauma, abuse, or neglect. Our goal is simple — help young people heal, grow, and build brighter futures.

We’re looking for compassionate Therapeutic Care / Youth Workers to bring stability, guidance, and care to young people who need it most.

Why You’ll Love It

• Growth & Training – Learn trauma-informed care, crisis response, and behaviour support
• Supportive Team – Work with people who genuinely care
• Flexible Shifts – 24/7 rotating roster, including sleepovers, awakes and weekends
• Real Impact – Be part of a purpose-driven team making a difference
• SCHADS Level 3 – Recognised pay rates that reflect the complexity and responsibility of the role
• Salary Packaging – Available for permanent roles

The Role

• Provide trauma-informed care aligned with each young person’s plan
• Build positive, trusting relationships
• Apply de-escalation techniques and implement positive behaviour support strategies during crisis states involving aggression or sexualised conduct
• Support daily routines, community activities, and life skills
• Work across varied shifts, including sleepovers and weekends

What You Bring

• Experience working with young people with trauma, high needs, or challenging behaviours.
• Demonstrated ability to apply de-escalation techniques and implement positive behaviour support strategies during crisis states involving aggression or sexualised conduct
• Understanding of trauma-informed and strengths-based practice
• Skilled in self-regulation support, routines, and boundary-setting
• A robust, neuro-affirming understanding of, and experience providing support across, a diverse range of intellectual, psychosocial, and physical disabilities
• Proven cultural competence and ability to adapt support practices to respectfully meet the needs of people from diverse cultural and linguistic backgrounds (CALD)
• Experience with personal care or communication tools (PECS/AAC)
• Minimum Certificate IV in Community Services, Youth Work or similar (or studying)
• TCI training preferred
• WWCC, NDISWC, Police Check, First Aid, and driver’s licence

IMPORTANT INFORMATION

This role is open to Working Holiday Maker (417/462) visa holders.

Positions at Impact Care Solutions involve disability and therapeutic support services, which fall within the disability care critical sector. Under current Department of Home Affairs arrangements, this work may be exempt from the 6-month employment limitation, subject to the visa holder meeting all visa conditions and the role remaining within the scope of disability care. - Ongoing employment for WHM visa holders is subject to Department of Home Affairs requirements and operational needs.